Jump to content

Welcome to Netduma Forum
Register now to gain access to all of our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. If you already have an account, login here - otherwise create an account for free today!
Photo

Ping numbers


  • Please log in to reply
23 replies to this topic

#1
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM
I just got my new xr500 set up the other day.. still trying to dial in optimal settings.. after running about 20 speed tests on dslreports trying to get the best ping numbers for up and down with least buffer bloat.. iirc I ended up around 25% down, around 100mb/s and 50% up with around 10mb/s..

I've looked and searched through the forum and I can only get an A on bufferbloat but I read that this is normal because dslreports doesn't read some of the packets right.. my ping numbers stay pretty low on the download side, but no matter where my slider was I was getting a lot of high spikes on the upload side making it hard to dial in the best settings..

The gameplay has been pretty well thus far.. I still play infinite warfare as I do not enjoy the slow gameplay of ww2.. I can't recall getting less than a 3 k/d on any game.. but I still feel like it could be better, there were definitely moments when I feel like my bullets should have connected before my opponent killed me..

My main question is more about the host ping reading on the geofilter screen.. most game that I play it is showing around 52ms, occasionally around 70ms, highest I've seen was around 100ms and I backed out before that match started.. is 52ms a decent ping number? I feel like in some of the research I've down that most people's number are quite a bit lower than mine.. something in my settings?

Please advise

#2
Netduma Jack

Netduma Jack

    Graphic Artist

  • Administrators
  • 2,533 posts
  • Local time: 02:09 PM

I just got my new xr500 set up the other day.. still trying to dial in optimal settings.. after running about 20 speed tests on dslreports trying to get the best ping numbers for up and down with least buffer bloat.. iirc I ended up around 25% down, around 100mb/s and 50% up with around 10mb/s..

I've looked and searched through the forum and I can only get an A on bufferbloat but I read that this is normal because dslreports doesn't read some of the packets right.. my ping numbers stay pretty low on the download side, but no matter where my slider was I was getting a lot of high spikes on the upload side making it hard to dial in the best settings..

The gameplay has been pretty well thus far.. I still play infinite warfare as I do not enjoy the slow gameplay of ww2.. I can't recall getting less than a 3 k/d on any game.. but I still feel like it could be better, there were definitely moments when I feel like my bullets should have connected before my opponent killed me..

My main question is more about the host ping reading on the geofilter screen.. most game that I play it is showing around 52ms, occasionally around 70ms, highest I've seen was around 100ms and I backed out before that match started.. is 52ms a decent ping number? I feel like in some of the research I've down that most people's number are quite a bit lower than mine.. something in my settings?

Please advise

 

Hi, welcome to the forum!

 

Your ping is pretty good - we usually recommend less than 60ms ping for the best gameplay. Where you are located in relation to the server is one aspect that affects your ping, so let us know which country you live in :)

 

Your base ping is also a factor that can bump up your latency. This is a measure of your line and equipment, so cannot be improved through the XR500 or any other secondary router. I'd recommend finding out what your base ping is.

 

Let us know how you get on and we'll advise you further!


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#3
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM
I don't believe I'm getting dedicated servers while I'm playing.. I believe it's p2p... everything that shows up inside of my geofilter is a little general image of a person.. Im located in the U.S. Kentucky to be exact.. I have my playstation set as a priority and my geofilter set to 600 miles.

How would I know if it was a dedicated server? Sometimes a noticed what looks to be more of just a rectangle on the geofilter. I'm guessing that would be a server? Correct me if I'm wrong..

Now I'm sure like a lot of others that are fresh to these gaming routers.. I'm more/less a noob at this connection and IT lingo.. how do a get a measure for my base ping? If I run a speed test on speedtest.net the ping number it shows me is usually around 38ms.. is that a base ping number or do I need to do something else?

#4
Netduma Fraser

Netduma Fraser

    Tech & Customer Support

  • Administrators
  • 18,283 posts
  • Local time: 02:09 PM

It's possible Infinite Warfare is using P2P now that it's an older game but I would expect they still use dedicated servers most of the time. Yeah the rectangle is the dedicated server. Sometimes if we don't have a server classified as a server it will appear as that person icon. Best way to tell if you're on a server is to leave Auto Ping enabled and then look at the domain it shows in the ping panel.

 

Wired speed test from your PC directly connected to your ISP hub when nothing else is using the internet would be the best way to determine your base ping. So 38ms could be your base ping if it was wired from the XR500.

 

I'd use PingPlotter to get the best Anti-Bufferbloat settings not DSLReports http://forum.netduma...er-quick-guide/


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#5
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM

Im assuming based on some investigation i did just now that, if it is in fact a dedicated server, then the domain will be unnamed? I just turned autoping off to ping the rectangle that was showing on my geofilter and thats what it said, host type was dedicated and the domain was unnamed.

 

I will try the wired speed test shortly to get a baseline ping number, just use the speedtest.net test or which one do you recommend?

 

I just downloaded pingplotter, and im not 100% sure what im really looking for, I use google to ping, and i have 1 hop that is really irregular, it spikes quite frequently, and one time it caused my ping to www.google.com to spike

pingplot.PNG?dl=0



#6
Netduma Fraser

Netduma Fraser

    Tech & Customer Support

  • Administrators
  • 18,283 posts
  • Local time: 02:09 PM

No that's not always the case, it just means the domain name can't be determined. 

 

Speedtest.net is fine to use.

 

This guide may help you a bit more with PingPlotter and what to look for: http://support.netdu...your-connection


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#7
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM
well is there like a golden rule for knowing when it is a server rather than a peer?

I have my modem hooked directly to my computer without the xr500, and i ran about 5-6 different tests on different servers around me in all directions and the lowest ping i got on any of them was 38ms highest was 47ms

I ran pingplotter to google, while hooked up directly to the modem, stayed fairly consistent around 30ms


just hooked my router back up and did the same speed tests to the same servers and the ping numbers range from 48-61??

That seems odd to be that much higher

#8
Netduma Jack

Netduma Jack

    Graphic Artist

  • Administrators
  • 2,533 posts
  • Local time: 02:09 PM

If you're on a dedicated server you'll usually see less players appearing on the map - it's more likely to just be one or two servers appearing even in a large lobby. It's more than likely that whenever you do connect to one you'll see the server icon on the map though.

 

I'd recommend running the PingPlotter test to get to the bottom of it - your ping could be higher due to spikes or inconsistencies with your line.


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#9
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM

run pingplotter without the xr500? i did that why i had it unhooked... was staying consistently around 30ms pinging google

 

the lobby im in right now has an 80+ms connection... sucks

 

I did however just drop my first DE-AT with the new xr-500



#10
Netduma Fraser

Netduma Fraser

    Tech & Customer Support

  • Administrators
  • 18,283 posts
  • Local time: 02:09 PM

It sounds like your base ping is fairly high and fluctuating so 30ms-47ms so on average you should expect your game ping to be roughly ~50-70.

 

In that case the best you can is make sure your QoS settings is ensuring that you don't experience any local congestion and the Geo-Filter is getting you the closest possible server. Due to your base ping it might not always be a good experience but if you get those settings down you'll have the best experience possible for your connection.


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#11
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM
Would that be an issue that I should try and speak to my ISP about?

#12
Netduma Jack

Netduma Jack

    Graphic Artist

  • Administrators
  • 2,533 posts
  • Local time: 02:09 PM

Would that be an issue that I should try and speak to my ISP about?

 

Issues like spikes / jitter / packet loss / high base latency are all measures of your local line / equipment quality. If your base ping is high the only big way to solve this is to move house or switch ISP and hope your base ping is lower. The other three issues can be reduced by getting a new modem, switching Ethernet cables to new ones etc.

 

If you have any PingPlotter tests I'd recommend posting them here so we can take a look and advise you further. It might well be something you should speak to your ISP about.


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#13
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM
I'm at work right now.. I will run a pingplotter without the xr500 and post it later.. I'm not really in a position to move houses right now.. and to my knowledge the ISP that I have is the only cable provider in my area.. I will also research that...

I initially had a modem/router combo from the ISP, when I opted to get the xr500 I went ahead and bought a brand new netgear cm600 to put in from of it.. also have cat6 ethernet cables less than 3 months old.. so I can pretty safely assume it is not a problem with the modem or cables..

#14
Netduma Jack

Netduma Jack

    Graphic Artist

  • Administrators
  • 2,533 posts
  • Local time: 02:09 PM

I'm at work right now.. I will run a pingplotter without the xr500 and post it later.. I'm not really in a position to move houses right now.. and to my knowledge the ISP that I have is the only cable provider in my area.. I will also research that...

I initially had a modem/router combo from the ISP, when I opted to get the xr500 I went ahead and bought a brand new netgear cm600 to put in from of it.. also have cat6 ethernet cables less than 3 months old.. so I can pretty safely assume it is not a problem with the modem or cables..

 

Alright - not to worry, I didn't mean you should literally move house! Pingplotter results are great evidence to provide to ISP engineers - especially with any secondary routers removed from the setup as you've suggested. Those results will provide the most accurate indication of your line quality, and hopefully if it's bad you'll be able to get your ISP to take action to improve your line.

 

That being said, if your base ping is 30ms as you said above you could be okay; the stability of your line matters more than your base ping. We'll look out for your results!


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#15
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM

Okay here is my pingplotter, straight from modem to PC, without xr500, 0 traffic on internet, pinging twitter - avg 48ms

 

https://www.dropbox....raffic.png?dl=0

 

also did 5 speed tests to different servers close by 40-47ms



#16
Netduma Fraser

Netduma Fraser

    Tech & Customer Support

  • Administrators
  • 18,283 posts
  • Local time: 02:09 PM

A few mini spikes but generally consistent, unfortunately it's quite high so looking most of the time at a ping of 70ms at least


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#17
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM

is there anyway at all to lower it or is that an ISP issue?



#18
Netduma Fraser

Netduma Fraser

    Tech & Customer Support

  • Administrators
  • 18,283 posts
  • Local time: 02:09 PM

It's an ISP issue, the only time I've seen something like this setting the XR500 MAC address to the previous router's MAC address lowered it as well as changing DNS but I don't think it would be applicable in this case, though you could try.


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#19
Jwrose25

Jwrose25

    Member

  • Members
  • PipPip
  • 13 posts
  • Local time: 02:09 PM

Tried changing the Mac address and the dns, separately without any luck



#20
Netduma Jack

Netduma Jack

    Graphic Artist

  • Administrators
  • 2,533 posts
  • Local time: 02:09 PM

Tried changing the Mac address and the dns, separately without any luck

 

It's not all bad since your line looks very stable. (It's the line graph on the bottom of those results you'll want to focus on). Stability goes a long way when you're gaming, and your base ping is still below what we consider to be a great ping for gaming (<60ms). Providing you get those nearby servers and around 70ms ping it shouldn't be too bad with a line that consistent.

 

How does your gameplay feel?


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users