P00T38801 Posted April 1, 2018 Share Posted April 1, 2018 For some reason the password to my router has changed ( I didn't change it) & I can't access the interface to do a factory reset... I also can't get it to reset by using the button on the back... Link to comment Share on other sites More sharing options...
pollutionblues Posted April 1, 2018 Share Posted April 1, 2018 For some reason the password to my router has changed ( I didn't change it) & I can't access the interface to do a factory reset... I also can't get it to reset by using the button on the back... Do you mean the WiFi password? Or did you set up a password for the interface? If it’s the WiFi try: netdumar1 Link to comment Share on other sites More sharing options...
vShikko Posted April 1, 2018 Share Posted April 1, 2018 Are you using the R1 or the XR500? In order to do a hard reset you must hold the pin reset button for minimum 30 seconds. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2018 Administrators Share Posted April 1, 2018 Do you have caps lock when trying to enter it in? Resetting via the button at the back you have to hold it longer than you would think otherwise it will just reboot. Hold for 20-30seconds BIG__DOG 1 Link to comment Share on other sites More sharing options...
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