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V2.2.1.10 ACL issue

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    Junior Member

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  • Local time: 07:25 PM



After installing V2.2.1.10 the Access list for Wireless is no longer showing.

The button appears for a split second but then disappears


I have tried clicking in the area where the button should be in the hope that this work and it was just that the button was not showing but unfortunately, this is not the case. I have contacted Netgear but as I have waiting for 3 weeks for them to get back to me about other issues I am not holding out much hope as they keep calling the wrong number or miss me on my mobile.


Is anyone else having this issue ?



Kind regards






Netduma Fraser

Netduma Fraser

    Tech & Customer Support

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  • Local time: 07:25 PM

Strange, it may be that they were unable to get it fixed in time for V2.2.1.10 so removed it while they worked on it so they could reintroduce it in the next firmware. Also when contacting Netgear support, I would HIGHLY recommend calling the number you get when you login to their support portal. You'll get much faster assistance that way.

Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord


Official R1 Support Times: 10am - 6pm BST

Official DumaOS/XR500 Support Times: 12pm - Midnight BST

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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/

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