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Random disconnects with wired connection


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#241
Blameless

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I'm having issues too with wired connections from my xbox one x & my PC both plug in wired!! My xbox wont connect to the internet and my labtop! I had too reboot the router for them to get connected to the internet this happens every day!!

#242
Netduma Fraser

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I'm having issues too with wired connections from my xbox one x & my PC both plug in wired!! My xbox wont connect to the internet and my labtop! I had too reboot the router for them to get connected to the internet this happens every day!!

 

Sent PM


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#243
lethaz4

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My Ethernet connection keeps disconnecting  at random times but WiFi  is stable i am on the  the latest firmware 2.3.2.22



#244
Netduma Fraser

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My Ethernet connection keeps disconnecting  at random times but WiFi  is stable i am on the  the latest firmware 2.3.2.22

 

Hey, welcome to the forum! I've sent you a PM with the firmware that should fix the issue.


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#245
jb68

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Is that firmware a downgrade to the one I’ve already got

#246
Netduma Fraser

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Is that firmware a downgrade to the one I’ve already got

 

Yes it is


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#247
jb68

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Yes it is

 

 

I have installed the firmware and will update on any progress - really hope it resolves it and it happening randomly and have to reboot router!



#248
Crusnik02

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Can you please provide me the firmware fix. I have had the XR500 for about a month now and it has been a very bad experience thus far. More unstable than my previous wireless router.

 

Thank you.



#249
Netduma Fraser

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Can you please provide me the firmware fix. I have had the XR500 for about a month now and it has been a very bad experience thus far. More unstable than my previous wireless router.

 

Thank you.

 

Hey, welcome to the forum!

 

I've sent you a PM with the firmware. If you're having other issues do make a topic, don't suffer in silence!


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#250
Crusnik02

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Thank you.

 

Once I am home I'll download and update the router to the firmware you provided and let you know how it goes from there.



#251
AsNCo

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Why is it that some people are experiencing disconnections from time to time on wired while others don't. So far, do not have this issue thank goodness except for my cat stepping on the router button for the 2nd time now disabling WiFi. :lol: 
Is there a way to make the buttons not do anything instead? 



#252
Netduma Admin

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Why is it that some people are experiencing disconnections from time to time on wired while others don't. So far, do not have this issue thank goodness except for my cat stepping on the router button for the 2nd time now disabling WiFi. :lol: 
Is there a way to make the buttons not do anything instead? 

 

I don’t think so unfortunately! 

 

The reason is mostly caused by Xbox one when it’s in sleep mode (but not exclusively). Not sure on the exact cause as it’s Netgear who fixed it!



#253
rckrz6

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FYI microsoft finally admits there a problem with xbox if your having an issue with that just that,

 

Networking

  • When the console wakes from Instant on/connected standby with a wired connection, the console may not recognize that the Ethernet cable is plugged in. Workaround: Please reboot the console via Guide -> reboot.

Read more at https://news.xbox.co...XgpfLHiuryjC.99



#254
Netduma Admin

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FYI microsoft finally admits there a problem with xbox if your having an issue with that just that,

 

Networking

  • When the console wakes from Instant on/connected standby with a wired connection, the console may not recognize that the Ethernet cable is plugged in. Workaround: Please reboot the console via Guide -> reboot.

Read more at https://news.xbox.co...XgpfLHiuryjC.99

 

Awesome, thanks for sharing



#255
Achilles

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I noticed firmware V2.3.2.22 is now out. 

 

Should we upgrade to this version or does it not contain the fixes to the problems we've had?



#256
Killhippie

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I noticed firmware V2.3.2.22 is now out. 

 

Should we upgrade to this version or does it not contain the fixes to the problems we've had?

This version has been out for a while now (since the 18th of June in the UK) If Fraser has given you a version with a fix for stability issues I would stay on that until the new release which contains that fix.



#257
Netduma Fraser

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As above, the next version released will have the fix. 

 

---

 

If anyone is still having the issue please let me know as there are commands I would like you to run when the issue occurs in order to gain more information for a fix.


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#258
Fathomless

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Fraser, thank you for the help with Netgear fix. 

...up time is 36 days with .18 firmware.



#259
M1b5p

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Hi, I’m having the same exact issues. LAN disconnects only on my PC

#260
Netduma Fraser

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Hi, I’m having the same exact issues. LAN disconnects only on my PC

 

Hey, welcome to the forum!

 

I've sent you a PM with firmware to try.


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Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/





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