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cant access settings tab


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12 replies to this topic

#1
DaTz

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nothing loads tried unplugging router etc.. dont wanna factory reset -,-



#2
Netduma Fraser

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nothing loads tried unplugging router etc.. dont wanna factory reset -,-

 

Clear the browser's cache and hard reload, does it load properly then?

 

If not can you provide a screenshot please?

What browser are you using?

Does it occur on all browsers?

What firmware version are you on?


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Official R1 Support Times: 10am - 6pm BST

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Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#3
DaTz

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Clear the browser's cache and hard reload, does it load properly then?

 

If not can you provide a screenshot please?

What browser are you using?

Does it occur on all browsers?

What firmware version are you on?

tried that didnt work.. does it in Opera and Google Chrome

 

V2.1.0.6 V2.1.0.6

#4
Netduma Fraser

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I'll PM you


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Official R1 Support Times: 10am - 6pm BST

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Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#5
kevo

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I'll PM you

is there a new firmware for the xr500 im on v2.1.0.4

 

XR500 V2.1.0.4

 



#6
Netduma Fraser

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is there a new firmware for the xr500 im on v2.1.0.4

 

XR500 V2.1.0.4

 

 

Not a new public one as of yet, currently going through SQA testing


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Official R1 Support Times: 10am - 6pm BST

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Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#7
kevo

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nooo lol i just went to the netgear website and its there for download so i upgraded  :wacko:



#8
Netduma Fraser

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nooo lol i just went to the netgear website and its there for download so i upgraded  :wacko:

 

Oh sorry, there's so many version numbers flying around internally it's hard to keep track! The V2.1.0.6 you've just downloaded is the latest :)


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Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#9
kevo

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whew lol  i was hoping i didnt mess up



#10
Alex49H

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whew lol  i was hoping i didnt mess up

 

Hey Mayne! :D


Alex49H

#11
kevo

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Hey Mayne! :D

what up mayne 



#12
DaTz

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I'll PM you

cant install a new firmware when i cant access the firmware page under the settings page to begin with



#13
Netduma Fraser

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The link I gave you should enable you to access the settings page regardless


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Official R1 Support Times: 10am - 6pm BST

World Clock

Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/





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