Nasir.s Posted March 11, 2018 Share Posted March 11, 2018 Hello , Im having an issue with UPNP its not triggering any ports although it used to work at first when i got the router an update maybe screw it up ? Im playing cod on ps4 it used to open port 3074 and 9038. but now nothing and gives me Moderate Nat in cod. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted March 11, 2018 Administrators Share Posted March 11, 2018 Hi Nasir and welcome to the forum! Could you try this please: Hard turn off the console. Turn off UPnP and apply, then turn it on and apply then try again please. if this does not work, you could put the PS4 in DMZ Also - what is the NAT status on the PS4 itself? Link to comment Share on other sites More sharing options...
Nasir.s Posted March 11, 2018 Author Share Posted March 11, 2018 Hi Nasir and welcome to the forum! Could you try this please: if this does not work, you could put the PS4 in DMZ Also - what is the NAT status on the PS4 itself? Im already using the DMZ slot for an other device. ps4 : type 2 cod : moderate And thanks for the quick reply ! Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted March 11, 2018 Administrators Share Posted March 11, 2018 Ok. Could you try the UPNP reset I recommended? If you’re type 2 NAT then that means the PS4 NAT is open. Are you having any issues connecting to games in CoD itself? The in game NAT reader is not very reliable. Link to comment Share on other sites More sharing options...
Nasir.s Posted March 11, 2018 Author Share Posted March 11, 2018 Im having problems connecting to some players it gives me the error "unable to connect to host" Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted March 11, 2018 Administrators Share Posted March 11, 2018 Im having problems connecting to some players it gives me the error "unable to connect to host" OK. Let us know if that UPNP reset suggestion I posted above works. Thanks. Link to comment Share on other sites More sharing options...
Nasir.s Posted March 11, 2018 Author Share Posted March 11, 2018 i switched off the ps4 turned upnp off and back on then turned on the ps4 and reconnected to the router and entered Cod same result and no ports were opened on the upnp page. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted March 11, 2018 Administrators Share Posted March 11, 2018 Ok, I think a factory reset is the most sensible step now. Instructions here: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-XR500-Nighthawk-gaming-router Remember to put your other console in the DMZ once you've completed the reset. Thanks Link to comment Share on other sites More sharing options...
Nasir.s Posted March 12, 2018 Author Share Posted March 12, 2018 Even after doing a complete reset no ports are showing in the upnp. maybe its one of the updates because out of the box it was working perfectly as soon as i do a "test internet connection" on the ps4 i get 9038 port triggered and as soon as i enter the multiplayer lobby it triggers 3074 immediately. And i didnt change any settings it suddenly stopped working. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted March 12, 2018 Administrators Share Posted March 12, 2018 Hi Nasir - does that mean its now working or was this in the past? Link to comment Share on other sites More sharing options...
Nasir.s Posted March 12, 2018 Author Share Posted March 12, 2018 I meant in the past , still not working Link to comment Share on other sites More sharing options...
xlr8r Posted March 12, 2018 Share Posted March 12, 2018 exact same for me UPnP appears to be working, but just not showing up anything in the UPnP display page...? also occasionally seeing some weird port that isnt even open ...? then disappears.... Link to comment Share on other sites More sharing options...
Nasir.s Posted March 12, 2018 Author Share Posted March 12, 2018 exact same for me UPnP appears to be working, but just not showing up anything in the UPnP display page...? also occasionally seeing some weird port that isnt even open ...? then disappears.... For me its not even working and nothing is showing up Link to comment Share on other sites More sharing options...
xlr8r Posted March 12, 2018 Share Posted March 12, 2018 also being discussed in this post u may want to run your eye over... http://forum.netduma.com/topic/24183-upnp-problem/ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2018 Administrators Share Posted March 12, 2018 Hi Nasir, are you using PPPoE by any chance? Also if you put your PS4 in the DMZ (Settings > WAN Setup) does that open the NAT for you? Link to comment Share on other sites More sharing options...
Nasir.s Posted March 12, 2018 Author Share Posted March 12, 2018 also being discussed in this post u may want to run your eye over... http://forum.netduma.com/topic/24183-upnp-problem/ i came across your post before this but im having a different problem for me its not working at all, for you its working just not showing the triggered ports. Link to comment Share on other sites More sharing options...
Nasir.s Posted March 12, 2018 Author Share Posted March 12, 2018 Hi Nasir, are you using PPPoE by any chance? Also if you put your PS4 in the DMZ (Settings > WAN Setup) does that open the NAT for you? Yes im using PPPoE , just switched the DMZ to the ps4 ip and the Nat showed open. but as i said im using DMZ for another device im having an access point that my main Pc is connected to and i use Dmz to Control the double Nat. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2018 Administrators Share Posted March 12, 2018 Yes im using PPPoE , just switched the DMZ to the ps4 ip and the Nat showed open. but as i said im using DMZ for another device im having an access point that my main Pc is connected to and i use Dmz to Control the double Nat. Okay PPPoE will be the cause of the UPnP issue. I have already brought it up to Netgear on Friday. You don't need to put the AP router in the DMZ as the devices connected to it will appear as though they are directly connected to the XR500, therefore UPnP (which I believe is working, its just a visual issue) will open ports for them as needed. Link to comment Share on other sites More sharing options...
Nasir.s Posted March 12, 2018 Author Share Posted March 12, 2018 Okay PPPoE will be the cause of the UPnP issue. I have already brought it up to Netgear on Friday. You don't need to put the AP router in the DMZ as the devices connected to it will appear as though they are directly connected to the XR500, therefore UPnP (which I believe is working, its just a visual issue) will open ports for them as needed. It doesn't seem to work in my case because after enabling dmz for ps4 i got open nat without dmz i get moderate. So hopefully it will be fixed in future updates ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2018 Administrators Share Posted March 12, 2018 It doesn't seem to work in my case because after enabling dmz for ps4 i got open nat without dmz i get moderate. So hopefully it will be fixed in future updates ? I let Netgear know as Settings is their domain. I was easily able to reproduce it so I should think they will fix it for a future update yes Link to comment Share on other sites More sharing options...
Nasir.s Posted March 12, 2018 Author Share Posted March 12, 2018 I let Netgear know as Settings is their domain. I was easily able to reproduce it so I should think they will fix it for a future update yes Thanks for the outstanding support ! have a good day Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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