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New to netduma R1 setup with Sky Q


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3 replies to this topic

#1
rousey

rousey

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Hi,

 

I recently got my hands on the R1 and started setting up. My ISP is (Sky) and I have the Sky Q! The Q is required to use the router/modem to power the rest of the Sky Q minis that I have in the house and my theory was use the Sky side for all things wifi which is generally just phone use and emails and use the duma for all things wired. Then in the future if I need more ethernet ports add in a switch (I assume this is possible) 

 

Set everything up all seemed to be ok apart from my net speeds halved and ping doubled but after a lot of forum reading and youtube viewing ticked a few boxes and bingo speeds back to what they were. 

 

My problem now is my wifi devices now cant connect to my Sky wifi network and if they do connect they get a 169. IP. Im told this is a default holder type IP because it cant get one from the Sky router (apologies if i'm misinformed)

 

Gaming side of the duma appears to be good id say half of the time I do seem to get lobbies where i'm seen what seems like an eternity before I see the enemy so i'm wondering as a novice to networking, have I gone in all guns blazing so to speak and done something I shouldn't have? 

 

Any help would be great 

 

Many thanks 

 

Rousey

 

 



#2
Netduma Fraser

Netduma Fraser

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Hey, welcome to the forum!

 

Regarding the 169 issue that usually requires the router be factory reset. 

 

With your current setup congestion control is effectively useless as it cannot control all the devices in your home. My suggestion:

 

Connect ALL devices wired & WiFi to the R1.

If possible put the Sky Q in modem mode, if not:

  • Disable UPnP on Sky Q
  • Give R1 static IP on Sky Q
  • Put R1 WAN IP in DMZ on Sky Q
  • Disable WiFi on Sky Q

This will ensure you have a open NAT through the R1 and allow the R1 to control all devices to prevent any local congestion.


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST

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Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#3
rousey

rousey

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Hey Fraser, 

 

Thanks for the reply ive done all of this and so far 2 days in all seems to be perfect. Really do appreciate the time 

 

The only question I have now is when in a game the geo filter only shows maybe 4/5 connections when on a team of 12 is this to be expected or have I set something wrong :D

 

Andy

 

Hey, welcome to the forum!

 

Regarding the 169 issue that usually requires the router be factory reset. 

 

With your current setup congestion control is effectively useless as it cannot control all the devices in your home. My suggestion:

 

Connect ALL devices wired & WiFi to the R1.

If possible put the Sky Q in modem mode, if not:

  • Disable UPnP on Sky Q
  • Give R1 static IP on Sky Q
  • Put R1 WAN IP in DMZ on Sky Q
  • Disable WiFi on Sky Q

This will ensure you have a open NAT through the R1 and allow the R1 to control all devices to prevent any local congestion.



#4
Netduma Jack

Netduma Jack

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  • Local time: 12:36 PM

Hey Fraser, 

 

Thanks for the reply ive done all of this and so far 2 days in all seems to be perfect. Really do appreciate the time 

 

The only question I have now is when in a game the geo filter only shows maybe 4/5 connections when on a team of 12 is this to be expected or have I set something wrong :D

 

Andy

 

That's great to hear! In answer, some game modes / games won't show the every person in-game on your Geo-Filter. If you're connected to a dedicated server you'll only see that server for example. Make sure you've selected the right service for your console on the Geo-Filter (e.g PSN for PlayStation 4). You should also go to settings > miscellaneous and make sure Auto Cloud and Bleeding Edge cloud are enabled :)


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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