Direink144 Posted January 28, 2018 Share Posted January 28, 2018 Now unable to access routerlogin.net site on 2 laptops with error lost connection connection reset. Never an issue with R1. Have selected use a proxy server for your lan. Firefox and chrome both do not work. Only can use android to access site but obviously not ideal. Any tips. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 28, 2018 Netduma Staff Share Posted January 28, 2018 Can you access the internet on those two laptops? Can you access the interface using 192.168.1.1? Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 28, 2018 Share Posted January 28, 2018 if your netduma is connected behind the other router then you should be able to access the other router from device manager in R1 GUI! B.D Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 28, 2018 Administrators Share Posted January 28, 2018 Are you able to access the interface via WiFi? If so do a factory reset from settings, that should fix the issue. Please let us know if it does. Link to comment Share on other sites More sharing options...
Direink144 Posted January 28, 2018 Author Share Posted January 28, 2018 Where is the reset Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 28, 2018 Administrators Share Posted January 28, 2018 Where is the reset It's in Administration > Backup Settings, just click erase and it will perform the factory reset for you. Link to comment Share on other sites More sharing options...
Direink144 Posted January 28, 2018 Author Share Posted January 28, 2018 Bingo. Reset successful. Back in business to access router settings. Many thanks. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 28, 2018 Administrators Share Posted January 28, 2018 Bingo. Reset successful. Back in business to access router settings. Many thanks. Great to hear that, you're welcome. I will let Netgear know you had this issue and see if they are aware of this as a wider problem or just a one off. Link to comment Share on other sites More sharing options...
Direink144 Posted January 28, 2018 Author Share Posted January 28, 2018 FYI , I was the user that had the double nat issue and you helped me with the fix but the issue returned a few days ago. But after the reset today the nat went back to open. Thought u might want to know. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 28, 2018 Administrators Share Posted January 28, 2018 FYI , I was the user that had the double nat issue and you helped me with the fix but the issue returned a few days ago. But after the reset today the nat went back to open. Thought u might want to know. Good to know thanks, if you give your console a static IP address and put it in the DMZ then that should never be an issue again. Netduma Jack 1 Link to comment Share on other sites More sharing options...
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