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R1 RESET

pinhole reset .

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19 replies to this topic

#1
Dcm12

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hi  had some password confusion , i cannot access interface , and pinhole reset is not working , no response at all i mean when pressed in ?  

anyone have a clue .

people seem to mention button on front which i don't have only pinhole at rear . 

thanks .



#2
titofuenla

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hi  had some password confusion , i cannot access interface , and pinhole reset is not working , no response at all i mean when pressed in ?  

anyone have a clue .

people seem to mention button on front which i don't have only pinhole at rear . 

thanks .

Press the reset hole for at least 25 to 30 seconds until I hear a beep then the factory Duma will have reset correctly.


It does not rain eternally  ;) 


#3
Dcm12

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i did t thanks  for that  nothing  i preset it for hole minute lots of time s   nada.



#4
Netduma Adam

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i did t thanks  for that  nothing  i preset it for hole minute lots of time s   nada.

 

As per my post in the other thread: 

 

If you mean your admin password, you will need to factory reset using the pinhole. Follow the instructions for 'Factory Reset via Hardware' here

 

Make sure the lights on the Netduma R1 flash off and then back on again. You will then know that you have pushed the reset button down



#5
Netduma Adam

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If this still does not work, could you try recording what you are doing and send us the video (e.g. upload to dropbox). Thank you



#6
Dcm12

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hi yes i have done all this yes admin password  log in to 192.168.88.1  is the one  i have lost and yes,  i do know that only hard reset is option

i reiterate the point that if i press the button in  the online and only  hole  in the  r1router  the reset button,   i  get no response !

i really don't need to make a movie about this  please .. cmon..



#7
Dcm12

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I've been pushing buttons for many years .



#8
Netduma Crossy

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Does it make a beeping sound when you press the button? When you plug the R1 in does it beep?



#9
Dcm12

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Hi when I take power lead out n in it bleebs. Yes “But when I press. Reset pinhole nothing lights don’t go out no bleeb
I’m posting again on this issue because I’m locked out again as my pc is down for few days ?
cannot seem to access gui with “wireless “ iPad or PS4 wwweb page wired to router r1 192.168.88.1/ which is not usually problem
So tried resetting hard. Button no beeb so don’t know it worked ? wireless still working PS4 still routed through.R1 have www
But can’t sine in to gui Netduma not clear what password & username are I’ve tried mine and Netdumar1
“by the wAy what would username be arfter reset. If password is netdumar1 ?
Got a feeling I will have to have pc working when it is I can type duma ip and get straight on gui no prob

#10
Herr Ert

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Hardware reset doesn't work on mine, too.
No response by pressing the button.

#11
Netduma Fraser

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Yes password is 'netdumar1' after reset.

 

Disable WiFi & Apply. Then reboot from miscellaneous settings. Then enable WiFi & Apply. Do you have any WiFi issues after that?

 

Hardware reset doesn't work on mine, too.
No response by pressing the button.

 

Are you holding it for at least 20seconds?


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#12
Herr Ert

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Yes password is 'netdumar1' after reset.
 
Disable WiFi & Apply. Then reboot from miscellaneous settings. Then enable WiFi & Apply. Do you have any WiFi issues after that?
 

 
Are you holding it for at least 20seconds?

Yes, several times. I feel the click of the button but nothing happens at all. I tried it while powering on and after starting up, just no response.

#13
Dcm12

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What if we cannot access miscellaneous gui I have pressed reset pinhole and still do not get reset. On login
So can’t log in to 192.168.88.1 without turning WiFi of which I can’t access because no LAN access at present
Would it be true to say if a reset has taken place I wouldn’t get the 192.168.88.1 login box on my device (iPad)
As my known username password not working .

#14
Netduma Jack

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Yes, several times. I feel the click of the button but nothing happens at all. I tried it while powering on and after starting up, just no response.

 

Can you access the interface / Internet? If so, could you factory reset via Settings > Miscellaneous rather than using the pin button?

 

What if we cannot access miscellaneous gui I have pressed reset pinhole and still do not get reset. On login
So can’t log in to 192.168.88.1 without turning WiFi of which I can’t access because no LAN access at present
Would it be true to say if a reset has taken place I wouldn’t get the 192.168.88.1 login box on my device (iPad)
As my known username password not working .

 

Could you please take a look at this guide and follow the instructions found there: http://support.netdu...-my-router-help


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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#15
Herr Ert

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I can access the gui and do the reset there. But the hardware button doesn't work. I'm out of warranty time and found it out last week when I had issues and was adviced to do a hardware reset.

#16
Netduma Jack

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I can access the gui and do the reset there. But the hardware button doesn't work. I'm out of warranty time and found it out last week when I had issues and was adviced to do a hardware reset.

 

Ah okay. The factory reset from miscellaneous settings should be just as effective; is your router functional then? Are there any issues that you believe need to be fixed via a hardware reset?


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#17
Herr Ert

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There was an issue which I could fix in another way. But I wonder why the button doesn't work. I never used it before. At the moment there isn't any need to use it but I hate to know that things don't work anyway.

#18
Dcm12

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Jack hi I cannot rest pinhole , I have followed link disconnecting hub, port 2 on r1 to web and 192.168.88.1/ only gives me the password box for interface I have tried my passwords for this and not working
If the pinhole was able to reset I would be able to gain access. Any other methods I have isp changeover Thursday from cable to Vdsl
So need router up n running ideally .
Thanks. Seemed to be convo hijacked still with problem of no interface .

#19
Dcm12

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I might add this r1 is couple months new

#20
Netduma Fraser

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I'll close this topic as you made another & managed to resolve the issue.


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Official R1 Support Times: 10am - 6pm BST

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Official DumaOS/XR500 Support Times: 12pm - 2am BST



If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/





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