ViciousSavag3 Posted January 25, 2018 Share Posted January 25, 2018 Hi guys i have a problem with my ping but i TRULY know that i have my settings Perfect the way im suppose to have it. But everytime i play a game my ping goes from 12ms to like 35ms does anybody know why it does that or what i can do to fix it. My distance range is 996km and ping assist is 25ms. any help would be Gladly Appreciated thank you Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 25, 2018 Netduma Staff Share Posted January 25, 2018 Hi there - what results do you get if you run the ‘Internet Diagnostics’ tool on your Netduma R1 interface? It’s worth checking if there’s a problem on you’re line. However, it’s most likely the server you are pinging. Is it the same server each time you see this jitter or is it true for every server you play on? ViciousSavag3 1 Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 hi there thanxs for the reply brother well i get Ping: Bright Exceptional Jitter: Low Faded Good Spikes: Low Faded Good Packet Loss: Bright No Loss and for now its been doin it for every server i play on for some reason ived tried everything i could do hopefully.. and right now i lowered the Filter Distance to 535km with 30ms Ping assist any suggestions? Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 26, 2018 Share Posted January 26, 2018 hi there thanxs for the reply brother well i get Ping: Bright Exceptional Jitter: Low Faded Good Spikes: Low Faded Good Packet Loss: Bright No Loss and for now its been doin it for every server i play on for some reason ived tried everything i could do hopefully.. and right now i lowered the Filter Distance to 535km with 30ms Ping assist any suggestions? I think jack meant in internet diagnostics tab and run ping diagnostic. There is a button called "show details" I think he wanted you to check ping fluctuation in the readings! Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 ohhh im sorry well this is my ''DETAILS'' PingPING 8.8.8.8 (8.8.8.8): 56 data bytes64 bytes from 8.8.8.8: seq=0 ttl=57 time=12.989 ms64 bytes from 8.8.8.8: seq=1 ttl=57 time=12.583 ms64 bytes from 8.8.8.8: seq=2 ttl=57 time=9.830 ms64 bytes from 8.8.8.8: seq=3 ttl=57 time=9.884 ms64 bytes from 8.8.8.8: seq=4 ttl=57 time=9.975 ms64 bytes from 8.8.8.8: seq=5 ttl=57 time=10.140 ms64 bytes from 8.8.8.8: seq=6 ttl=57 time=9.866 ms64 bytes from 8.8.8.8: seq=7 ttl=57 time=10.176 ms64 bytes from 8.8.8.8: seq=8 ttl=57 time=9.575 ms64 bytes from 8.8.8.8: seq=9 ttl=57 time=10.469 ms64 bytes from 8.8.8.8: seq=10 ttl=57 time=10.370 ms64 bytes from 8.8.8.8: seq=11 ttl=57 time=10.265 ms64 bytes from 8.8.8.8: seq=12 ttl=57 time=18.670 ms64 bytes from 8.8.8.8: seq=13 ttl=57 time=9.958 ms64 bytes from 8.8.8.8: seq=14 ttl=57 time=9.845 ms64 bytes from 8.8.8.8: seq=15 ttl=57 time=9.958 ms64 bytes from 8.8.8.8: seq=16 ttl=57 time=10.220 ms64 bytes from 8.8.8.8: seq=17 ttl=57 time=9.871 ms64 bytes from 8.8.8.8: seq=18 ttl=57 time=9.662 ms64 bytes from 8.8.8.8: seq=19 ttl=57 time=10.721 ms--- 8.8.8.8 ping statistics ---20 packets transmitted, 20 packets received, 0% packet lossround-trip min/avg/max = 9.575/10.751/18.670 ms Tracetraceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 38 byte packets1 10.0.0.1 1.688 ms 1.498 ms 1.392 ms2 96.120.89.177 11.327 ms 10.106 ms 10.400 ms3 68.85.103.29 11.048 ms 11.017 ms 11.232 ms4 162.151.79.77 12.267 ms 12.164 ms 12.732 ms5 68.86.143.89 11.208 ms 11.870 ms 12.178 ms6 96.112.146.14 13.213 ms 69.241.91.94 13.018 ms 96.112.146.14 12.968 ms7 * * *8 209.85.248.34 14.381 ms 108.170.237.144 12.417 ms 108.170.237.106 12.540 ms9 108.170.232.59 13.075 ms 108.170.235.25 13.355 ms 108.170.232.61 12.389 ms10 8.8.8.8 12.529 ms 12.473 ms 13.209 ms Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 HERES MY 2ND TEST PingPING 8.8.8.8 (8.8.8.8): 56 data bytes64 bytes from 8.8.8.8: seq=0 ttl=57 time=12.217 ms64 bytes from 8.8.8.8: seq=1 ttl=57 time=11.889 ms64 bytes from 8.8.8.8: seq=2 ttl=57 time=9.796 ms64 bytes from 8.8.8.8: seq=3 ttl=57 time=9.932 ms64 bytes from 8.8.8.8: seq=4 ttl=57 time=10.206 ms64 bytes from 8.8.8.8: seq=5 ttl=57 time=10.280 ms64 bytes from 8.8.8.8: seq=6 ttl=57 time=10.070 ms64 bytes from 8.8.8.8: seq=7 ttl=57 time=10.306 ms64 bytes from 8.8.8.8: seq=8 ttl=57 time=10.075 ms64 bytes from 8.8.8.8: seq=9 ttl=57 time=9.906 ms64 bytes from 8.8.8.8: seq=10 ttl=57 time=9.942 ms64 bytes from 8.8.8.8: seq=11 ttl=57 time=9.868 ms64 bytes from 8.8.8.8: seq=12 ttl=57 time=10.051 ms64 bytes from 8.8.8.8: seq=13 ttl=57 time=9.863 ms64 bytes from 8.8.8.8: seq=14 ttl=57 time=9.999 ms64 bytes from 8.8.8.8: seq=15 ttl=57 time=10.556 ms64 bytes from 8.8.8.8: seq=16 ttl=57 time=10.466 ms64 bytes from 8.8.8.8: seq=17 ttl=57 time=9.803 ms64 bytes from 8.8.8.8: seq=18 ttl=57 time=10.472 ms64 bytes from 8.8.8.8: seq=19 ttl=57 time=9.752 ms--- 8.8.8.8 ping statistics ---20 packets transmitted, 20 packets received, 0% packet lossround-trip min/avg/max = 9.752/10.272/12.217 ms Tracetraceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 38 byte packets1 10.0.0.1 1.294 ms 1.181 ms 1.841 ms2 96.120.89.177 9.897 ms 9.310 ms 9.893 ms3 68.85.103.29 10.930 ms 10.981 ms 10.980 ms4 162.151.79.77 11.315 ms 10.834 ms 11.200 ms5 68.86.143.89 12.360 ms 11.562 ms 11.019 ms6 69.241.91.94 20.317 ms 96.112.146.10 12.505 ms 13.243 ms7 * * *8 108.170.237.106 12.746 ms 108.170.237.22 20.323 ms 72.14.239.42 12.746 ms9 209.85.240.169 13.090 ms 108.170.230.87 13.289 ms 209.85.240.41 12.088 ms10 8.8.8.8 12.465 ms 12.308 ms 12.860 ms Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 26, 2018 Share Posted January 26, 2018 well, everything looks fine on the R1, when you say your ping fluctuates so much do you look at your ping in cod for instance bo3 allows you to see your ping in game (which fluctuates on mine from 15 - 30 but I know my line is stable. If that is not how you are viewing your ping tell us where you are seeing the spikes.........what kind of connection do you have, is it vdsl or fibre? If fibre is it fttc or fttp and who is your isp and the make and model of your isp modem? You can download a program called pingplotter which actually monitors your connection in real time and is very very accurate. If you do get pingplotter then ping twitter and run it for approx 2- - 30 mins and post a screenshot! Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 26, 2018 Share Posted January 26, 2018 i have a fairly stable line and this is my pingplotter I did a couple of weeks ago. Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 well yea i know it is good but the moment i join lobbies thats were it starts Jittering dont know why.. i can actually see my ping thru the GEO Filter when im playing a game and it HOPS from 12ms to like 30ms sometimes 50ms i wonder and hope is the server? but hope u can help me with this. IPS: XFINITY : DSL MODEL: TG1682G MAKE: ARRIS Ps. Downloading Pingplotter Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 should i play at the same time so u see if it Jumps while its pingplotting? where it says '' interval'' do i set that @30 min? nvm i got it Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 Dats 30min.. Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 26, 2018 Share Posted January 26, 2018 sorry for the delay in replying, been a busy day. Your modem has a very bad intel puma 6 chipset which is quite commonly known for spiking and theres a lawsuit going on over it as it is affecting customers from all over the wolrd with that chipset in their modems. I would suggest buying an alternative model. here is the article............................... https://www.theregis...uma_modem_woes/ I would suggest buying your own modem and this is a list of the best ones from 1 of our mods on here. *NOTE FROM NETDUMA FRASER* Keep in mind, the R1 still works with those listed you just may get a better experience with those in the compatibility list. Some people use those in the non compatible list and have no issues. There is no reason to purchase another modem/router unless you have specifically found issues with your existing modem/router. ---- THIS IS IN NO WAY A FULL LIST OF THE BEST GAMING MODEMS. AS A GENERAL RULE - STAY AWAY FROM ISP PROVIDED "ALL IN ONE" MODEM/ROUTER HUBS IF YOU CAN. IF YOU ARE LOOKING FOR A NEW MODEM AND WANT TO BE SURE IT WILL WORK PROPERLY ONLY PURCHASE FROM THE GOOD MODEM LIST. BAD*: Arris/Motorola: SB6121 SB6141 SB6183 SB6190 TG1672G TM1602 TG2492LG - Virgin Media Super Hub 3 TG3482G AVM:FRITZ!Box 6460 FRITZ!Box 6490 FRITZ!Box 6320Cisco:XG1-V3 DPC3848 DPC3848V DPC3939DPC3941B DPC3941T DPC3941 (commonly - Comcast Xfinity XB3)Compal: Super Hub 3 - virgin mediaCH7465-LG Virgin Media Hub 3 CH7466 CH66xxx Hitron:CDA Series: CDA-32372 CDA-3-35CDE Series: CDE-32372CGN3 Series: CGN3, CGN3ACR,CGN3AMF, CGN3AMR, CGN3ACSMRCGNM Series: CGNM-2250 CGNM-3552CGNDM Series.CGNV Series: CGNV4Linksys:CM3016 CM3024 CG7500Netgear: CG3300 CG4000CG4500 CG4500TM C6300 C6300BD (Telstra Gateway Max - Australia) CM500 CM600 CM700 AC1750 AC1900 (R7000) Pace: C704 Panasonic: C01AS03Samsung:Home Media Server Horizon G5400 Horizon G7400 Bbox G7441 Sagemcom F@st 5260SMC:D3G2408 D3G0804 D3GNV5 D3GN4 D3M1604 D3G1604 E3G1604 TP-Link: CR7000 TC-7620 Technicolor: TC8715D Ubee: EVW3226 Zoom: 5370 *By "bad" modem we mean ones that either have bugged chipsets which cause slowdowns and huge ping spikes under load or ones that have been tested and proven to cause issues with ping while gaming. GOOD: Arris/Motorola: TM722G TM822G TP-Link: TC-7610 TC-7610-E Zoom: 5341J N3CR0 and ViciousSavag3 2 Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 so u suggest that i buy one of the GOOD LIST MODEMS? i wouldnt mind if u guarantee me that it would work better? but thank you for the heads up.. at first i was hoping it might of been the SERVERS for WWII because they been down idk if u knew that.. anyways if they are can that be the issue? Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 u think my ISP would be able to provide me with any of those Modems if i give mines back to them? Curious question ps. is this Modem Good Enough its a TM822G close to the TM722G or is there a diffrence? Arris Touchstone Tm822g Docsis 3.0 Telephony Cable Modem Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 26, 2018 Share Posted January 26, 2018 i am not sure as I do not live in the U.S and not sure but I do know the tp-link 7610 is available for about 40USD so it is not a bank breaker to buy 1. Trust me, if your modem has that puma 6 chipset (which it does) then it is 95% certain that is your problem! https://www.amazon.com/TP-Link-Download-Certified-Spectrum-TC-7610/dp/B010Q29YF8/ref=sr_1_1?ie=UTF8&qid=1516997383&sr=8-1&keywords=TC-7610 Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 26, 2018 Share Posted January 26, 2018 oh btw, what are your isp speeds? Link to comment Share on other sites More sharing options...
BIG__DOG Posted January 26, 2018 Share Posted January 26, 2018 yeah, that arris you posted is in the good list and a good choice! Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 my speeds are.... But sometimes is goes Higher on Download Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 and thank you for the link to the Modem seems very reasonable lol....and it seems like is not much of a diffrence from the ARRIS model? so if i end up buying this modem it WILL WORK better with the R1 right? Link to comment Share on other sites More sharing options...
ViciousSavag3 Posted January 26, 2018 Author Share Posted January 26, 2018 THANKS TO NETDUMA !!!!! BIG__DOG, Shawn, Netduma Fraser and 1 other 4 Link to comment Share on other sites More sharing options...
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