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Major Announcement: Netduma partner with NETGEAR to launch the Nighthawk XR500 Gaming Router

DumaOS

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#41
BIG__DOG

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why isnt this available in the UK yet?? been searching but cant find anyone who has them in stock :(

that is because the states gets 1st dibs on it by the looks of it. Not us UK users, oh no, not us! But if netduma's hands are tied with t's n c's enforced by netgear than that may be why. Still sucks with netduma being a UK company.

 

 

a pissed off B.D


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#42
Macca61

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I can understand people are frustrated that they now have to wait longer for the Duma OS. Personally speaking I don't think a few more months is going hurt :)
I think that people are expecting to much from a new operating system, as no router/modem can fix your ISP if it's a shit/jittery connection as well as all the other variables that go into gaming.

If your are just expecting a more user friendly bug free OS then you will probably be delighted :) if you can't wait till April buy the Netgear lol ;)

#43
PharmDawgg

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Congratulations on the partnership mates. I can only guess it has been a lot of hard work and long nights building a whole new OS for Netgear's hardware. I guess now it is paying off. Again congrats. I can't wait to see what 2018 holds for the Netduma community. 

 

But as for me I'm sticking with my old trusty R1.  It has been good to me and I'm not going to kick it to the curb just yet. 



#44
MrWhooz

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So does Duma Os include the anti jitter and anti spike feature? What exactly are the new features of Duma OS?

#45
scooby

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How come you can buy it in th USA but no sign of any sellers in the UK.
Anyone from Netduma care to reply.

#46
MrWhooz

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Is this one still going to require me to mess around with settings all the time to make it work? Need to know before I order.

Couldn't wait ten minutes for a answer, so I ordered it. I'll find out Thursday.


When you get the router can you let us know about the Duma is and performance?

#47
RedBull2k

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I am very excited



#48
BIG__DOG

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That's there plan, Netduma just going to turn into a software company so the upgrade to the Nighthawk would be better. Cold heart truth

Netduma IS a software company, they created firmware for a specific router.


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#49
BIG__DOG

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There is likely a clause in the contract between netgear and netduma regarding launch and where. Just a shame it is not a simultaneous launch......oh well, it is what it is!

 

 

 

B.D

How come you can buy it in th USA but no sign of any sellers in the UK.
Anyone from Netduma care to reply.


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#50
iAmMoDBoX

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It's funny hearing everyone complain here, but I guarantee they buy a new smart phone every year without questioning it.

 

Hardware changes, get over it.

 

The R1 will still be better because it won't have any influence from Netgear making the final say in the product.

 

You forget that the whole point of DumaOS was to make a solid base operating system, which can be built on top of and customized to what we wanted.


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#51
raikun

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What bothers me is, if DumaOS is ready for a different device, what stops them releasing it for the device they have been working on for years, the way it should have been. I am not against Netduma growing and making partnerships, but effective client relationships are much improved by transparency, and this feels like you graduating college and celebrating at a neighbor's house instead of with the family that paid for your damn major in the first place.



#52
Sgt-Greco

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I wish Netduma crew the best of luck with their new partner.

 

Just a couple of thoughts.

I find it rather unlikely to purchase, not because of the high price, but because I feel "betrayed"..... It just doesn't feel right.

I'm not aware of the terms or the agreement of this partnership, but I think Netuma devs should insist on top priority for early buyers. After all, these guys supported the new product, helped the community, uploaded tons of videos with tutorials, settings, reviews etc.

 

One more thing to all the "it will be ready when it's ready" dudes. Maybe now you've learned your lesson why it is so important to keep your mouth shut every now and then.



#53
TryHardUndies

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I wish Netduma crew the best of luck with their new partner.

 

Just a couple of thoughts.

I find it rather unlikely to purchase, not because of the high price, but because I feel "betrayed"..... It just doesn't feel right.

I'm not aware of the terms or the agreement of this partnership, but I think Netuma devs should insist on top priority for early buyers. After all, these guys supported the new product, helped the community, uploaded tons of videos with tutorials, settings, reviews etc.

 

One more thing to all the "it will be ready when it's ready" dudes. Maybe now you've learned your lesson why it is so important to keep your mouth shut every now and then.

 

You feel betrayed!? Get a grip m8, seriously! It's a product, do you feel betrayed when Apple release a new iPhone if they don't seek your approval first?



#54
Sgt-Greco

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You feel betrayed!? Get a grip m8, seriously! It's a product, do you feel betrayed when Apple release a new iPhone if they don't seek your approval first?

I'm not talking hardware here. I'm talking software.



#55
Netduma Fraser

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Hi all, 

 

I can't respond to you all personally so I will answer the general themes I have seen in the comments. Thank you for all the kinds words and the feedback. 

 

--

 

Can you exchange the R1 for the XR500 or get a discount towards the XR500?
 

- Netgear are a separate company so that wouldn't be possible.

Can we put DumaOS on our existing Netgear router? 

- No you can't. Unless Netgear decide in future that they want to allow that.
 

 Why April if DumaOS is ready now?
 
- DumaOS for the R1 has/will have more new and exciting features which therefore takes longer to perfect. As it is slower hardware we also need to do a lot of speed optimisations. As well as doing the Settings section ourselves. The XR500 utilises Netgear settings integrated with DumaOS.
 
Availability outside the US?
 
- That is a question for Netgear but I'm sure they will branch out of the US soon.
 
How fast will updates come out/will there be new features?
 
- The R1 will have faster updates and new features in the long run.
 
The price is too high.
 
- We don't have any influence on how Netgear calculate the final retail price.
 
Does the XR500 have the Anti-Jitter/Anti-Spike feature?
 
- No, that is on our R1 roadmap.

Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#56
Alex49H

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It's funny hearing everyone complain here, but I guarantee they buy a new smart phone every year without questioning it.

 

Hardware changes, get over it.

 

The R1 will still be better because it won't have any influence from Netgear making the final say in the product.

 

You forget that the whole point of DumaOS was to make a solid base operating system, which can be built on top of and customized to what we wanted.

 

 

^^^^^^^^^^

What MoD said is correct!


Alex49H

#57
raikun

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 Why April if DumaOS is ready now?
 
- DumaOS for the R1 has/will have more new and exciting features which therefore takes longer to perfect. As it is slower hardware we also need to do a lot of speed optimisations. As well as doing the Settings section ourselves. The XR500 utilises Netgear settings integrated with DumaOS.

 

See, this is what irks me. DumaOS will actually take longer on the device that it was meant to run on, but suddenly, it will run oh so fine on hardware it was never considered running on.
It just doesn't add up. And to reply to the comment about the iPhone (even though I use Android), how would you feel if you were hoping for an iOS update that would fix your issues, only to have it ready at a later time on YOUR phone, but somehow sooner on a completely (more expensive) device?



#58
Soloflyerz

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I can see both sides here and am happy for the duma team, that said spending even more yet again to basically make the one pain in the arse game that’s still years behind play well seems like a bad move. At least for now I’ll stick with the R1 and unless I see some amazing difference gameplay wise which is near impossible for a router an upgrade seems unlikely. Maybe after taxes it’ll be worth throwing that extra money at just cause that money’s easier to blow with it just kinda falling into your lap. Think the community here would have felt much better if this wasn’t so far past the intended release already or the r1 upgrade was alongside this new release to show the early folks they’re not being left behind with this new partnership.

Anyway good luck to the duma team and hopefully this April upgrade isn’t another missed date for r1 os cause it has been quite a long road.

#59
willphule

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As we are all painfully aware of this, is there a chance we could see new hardware from Netduma in the next year or two? I have to admit to being really torn right now, I would love to have the newer/faster netgear hardware but I don't want to miss out on the new features that will be coming out on the r1.

 

As it is slower hardware we also need to do a lot of speed optimisations. 



#60
FQs19

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Netgear DumaOS is basically a Netgear router with the Geo-Filter and it's priority QoS. 

Fraser just said it won't get the anit-jitter feature. So i'm betting it's not getting anything else besides the Geo-filter and QoS

 

R1 DumaOS will have all the features they've been talking about for almost 2 years including the anti-jitter/anit-spike.

 

I'm also betting that Netgear made Netduma sign a 90 day Do-Not-Compete clause against the XR500. 

 

What I hope is that when they release DumaOS for the R1, that they have enough personal to handle support for both the XR500 and the R1.  


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