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Almost done with virgin


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On my super hub3 been racking my brains watching my ping every so often on the gui suddenly blast off to 100ms plus and look like a heart beat sensor shud it be at straight line as much as as possible? With the reading of 15-20ms got a phone call with technition as I wanted to leave them gunna ask for super hub 2 anyone think that will make a difference? Even if they allow it? If not is sky a good option or does anyone know of a better Internet provider?

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It is the the Intel Puma 6 CPU that is the issue with the jitter spikes, they will not give out SH2's

 

I would move to fibre if you have the chance, Sky, BT, Talk Talk have all had good results for people here.

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Defo fibre not normal broadband? I tried every setting on netduma with super hub 3 actually really annoyed me at times I couldn't stop the lag spike I could sort of on preemptive with it throttled hard but it didn't seem right and every other server would spike high eventually, I am amazed I have even hit too v2 rockets on ww2 I just imagine what I could do on more consistent connection

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I was with virgin (formerly telewest from 1997 until 2015. I got sick of my service going down (9 straight days once) also some other issues I had with them regarding customer services. So, I switched to vdsl. I know it is a huge drop in my speeds from 152/12 down to 80/20 but to honest my service has never ever gone down and my ping is 11 and virgin it was 15 then last 8 months it went to 30. 

 

If you would rather sacrifice speed for reliability and performance then switch to BT or talktalk.

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Yeah my ping on virgin is nice 14 but my ping when in game the lag spikes are horrific I mean what does other peoples ping like is it a steady line or random all over the shot like mine? I think when you tried every option for months you get a bit sick of it gotta be the provider? Never had any packet loss tho I did various Internet diagnosis, s and that was random to sometimes good some times awful never consistent, Im nervous about changing can't get any worse I guess?

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You are not monitoring your ping in real time if you think it’s 14ms steady then up and down in game.

 

I would say download ping plotter and test in real time but I know the results before looking. The CPU is terrible in the SH3.

 

Good luck with your move away

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It was all over the shot on ping plotter every minute or so it would shoot up into the 100ms,just sucks shud I just get on with the move away or you reckon will give me a hub 2? If not hub 2 I gotta go can you definable use netduma with sky? Sorry for all the questions appreciate the advise buddy

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Sky keep your username and password login info secret from you so you have to use their supplied modem/router. I would suggest talktalk or bt and you can use any modem you want and router!

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Screenshot 1: Virgin Media (100/6)

Screenshot 2: BT Infinity (55/10)

 

On VM I couldn't get below 30ms average bufferbloat even with 25% upload and 30% download sliders, my base ping was 13ms (spiking to 30-50ms every two seconds without fail) and I had constant packet loss. On BT I can average 2ms bloat or lower with 97% sliders, and my base latency is a flat 7ms with zero packet loss. Do with that what you will ¯\_(ツ)_/¯

post-9329-0-06608800-1515794664_thumb.jpg

post-9329-0-69522200-1515794681_thumb.jpg

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Was this with the hub 3 or 2? yeah I feel you're pain was in a lobby that was 19-14 ms it was amazing but that was one lobby out of about 20/30 the rest bounced around 19-25 with the amazing lag spikes which could be anything from 100 plus and this happens randomly after nearly every minute or 4 minutes lol

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Might have to change to bt if the super hub 2 doesn't help, thank you for the stats my friend appreciate it gotta be the most kind and helpful community here

I am sure IIIRL's BQM was taken with the SH3.

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Fingers crossed for the 2 then, funny because the technition admitted there is a problem every time the hub 3 does its own maintenance which causes lag spikes which is every so often, I asked when they where doing a fix he says its a back and fourth between them and software and to not worry about that and let's get you're problem fixed mad that they would let that issue carry on I wonder what the real problem and hold up is gotta be money and who shud fork out for it?

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I am sure IIIRL's BQM was taken with the SH3.

Never had a SH3 mate. I had two different SH2s. Asked for a replacement as VM thought the first was responsible for the endless packet loss I had to prove I was seeing (apparently they ran a "speed test" and everything was normal...) and it was the same on the second SH2, so I effed them off and got myself on to BT.

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Never had a SH3 mate. I had two different SH2s. Asked for a replacement as VM thought the first was responsible for the endless packet loss I had to prove I was seeing (apparently they ran a "speed test" and everything was normal...) and it was the same on the second SH2, so I effed them off and got myself on to BT.

Ah so your issue was sorely just congestion then, best move you made :)

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Screenshot 1: Virgin Media (100/6)

Screenshot 2: BT Infinity (55/10)

 

On VM I couldn't get below 30ms average bufferbloat even with 25% upload and 30% download sliders, my base ping was 13ms (spiking to 30-50ms every two seconds without fail) and I had constant packet loss. On BT I can average 2ms bloat or lower with 97% sliders, and my base latency is a flat 7ms with zero packet loss. Do with that what you will ¯\_(ツ)_/¯

what package are you on bt buddy ?

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sent me a super hub 3 cant make this shit up this phone call is about to get real intresting im 99 per cent done lol

you need to speak to a broadband specialist to get an SH2ac, all other virgin people who request an SH2 or ac, the system always changes the SH2 request to an SH3 automatically, only a broadband person can get you the SH2 or SH2ac that you need and it depends if they have any.

 

i am on virgin with a SH3 in modem mode with R1 running everything and get by but i don't play fps games.

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