kinel Posted November 30, 2017 Share Posted November 30, 2017 I bought a vdsl face plate over a 18 months ago as zennon recommended i did a open reach mk3 Since then i have moved house my line has now a vdsl faceplate It is a openreach mk4 My previous one is a openreack mk3 Do you guys think my oldrr version i bought might perform better At the moment i a noticing ping spike from 10 to 30 ms every ten to 15 secs on the line Btw i cant use ping ploter to check for packet loss my pc isnt working atm Also the mk4 the engeniner installed was brand new Plus i been living hear over a year so lncase any thinks its a new line isaaccj1 and kevinlews 2 Link to comment Share on other sites More sharing options...
RADDY1993 Posted November 30, 2017 Share Posted November 30, 2017 I bought a vdsl face plate over a 18 months ago as zennon recommended i did a open reach mk3 Since then i have moved house my line has now a vdsl faceplate It is a openreach mk4 My previous one is a openreack mk3 Do you guys think my oldrr version i bought might perform better At the moment i a noticing ping spike from 10 to 30 ms every ten to 15 secs on the line Btw i cant use ping ploter to check for packet loss my pc isnt working atm Also the mk4 the engeniner installed was brand new Plus i been living hear over a year so lncase any thinks its a new line I have this one https://www.ebay.co.uk/i/222508633045?chn=ps&adgroupid=49523053841&rlsatarget=pla-380646213288&abcId=1128956&adtype=pla&merchantid=115028526&poi=&googleloc=1006770&device=c&campaignid=857339205&crdt=0 ericnorman 1 Link to comment Share on other sites More sharing options...
Zennon Posted December 1, 2017 Share Posted December 1, 2017 That could be caused by a CPU / Firmware issue in a new modem/router you have? Of course yes you could try the MK3 to rule out the MK4 causing issues. Turn off your Modem for over 20 minutes when you do so the DLM see's it as a power down and not a line drop error. Link to comment Share on other sites More sharing options...
kinel Posted December 1, 2017 Author Share Posted December 1, 2017 Cheers zennon for your help and raddy I am using the huawei hg612 modem you recommended a few years ago along with netdumar I will turn off the modem for over 20 mins thanks again for everyones help Link to comment Share on other sites More sharing options...
Zennon Posted December 1, 2017 Share Posted December 1, 2017 If after you change the face plate you are still having jitter issues could you post up your ping plotter results to twitter.com please? ColonicBoom 1 Link to comment Share on other sites More sharing options...
kinel Posted December 5, 2017 Author Share Posted December 5, 2017 I just tried changing the face plate . but i couldnt The mk3 i bought wont fit on my older master socket that has a mk4 attached to it The master socket says on it master socket 5c Anybody know what im doing wrong The fittings on the mk3 wont go on the master socket Link to comment Share on other sites More sharing options...
Zennon Posted December 5, 2017 Share Posted December 5, 2017 Ah school boy error by me, the back plate is different so it will not fit,I should have mentioned sorry. You would have to fit both the back and front for the MKIII. Link to comment Share on other sites More sharing options...
kinel Posted December 5, 2017 Author Share Posted December 5, 2017 No worries thanks for the help as always Not your fault it was my mistake Its ok I bought it a long time ago i might give it to a family member if they ever need it Zennon 1 Link to comment Share on other sites More sharing options...
Zennon Posted December 5, 2017 Share Posted December 5, 2017 If you still have spikes try a new RJ11 to your modem/router and a new Ethernet to your Netduma. ColonicBoom 1 Link to comment Share on other sites More sharing options...
kinel Posted December 7, 2017 Author Share Posted December 7, 2017 Cheers zennon thats what i was doing i am in the process of changing the leads Cheers again Zennon 1 Link to comment Share on other sites More sharing options...
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