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VPN not working

VPN not working

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5 replies to this topic

#1
TRYGGER MIKE

TRYGGER MIKE

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Hello, I need some help getting my VPN provider to work on the netduma.  I believe I followed the instructions the right way.  Every time I input my VPN log in, It says cannot connect to router.

 

Please Help

 

Im Using fast setup and choosing atlanta servers.



#2
TRYGGER MIKE

TRYGGER MIKE

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Wow a whole day without any responses from moderators or Staff.

#3
Netduma Jack

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Hello, I need some help getting my VPN provider to work on the netduma.  I believe I followed the instructions the right way.  Every time I input my VPN log in, It says cannot connect to router.

 

Please Help

 

Im Using fast setup and choosing atlanta servers.

 

Hello, sorry for the wait - could you please post your config file here and we'll take a look. If you haven't input your config file on the Netduma interface, you'll need to do that in the VPN advanced settings. Also, which VPN provider are you with?

 

It's likely that we will be able to find and provide you with a config file for your VPN provider that will work with the Netduma.


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#4
Taylorjosh918

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Okay I am having a similar problem. Mine says warning. Something went wrong when you were trying to ping. Make sure no devices are VPN’d and your firewall isn’t blocking ping

#5
Netduma Jack

Netduma Jack

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Okay I am having a similar problem. Mine says warning. Something went wrong when you were trying to ping. Make sure no devices are VPN’d and your firewall isn’t blocking ping

 

I've responded to your forum post.


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord


#6
Doore

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Which VPN are you using ? Does it have a openvpn protocol ???






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