filthschwein Posted October 1, 2017 Share Posted October 1, 2017 help me please!!! i've been struggling with my internet speeds. i've done the initial setup, the slow speeds troubleshooting steps and i'm still getting slow speeds. i pay for 70 down, 10 up (both are mbps). when plugged directly into the modem, i pull 70-75 down and 7-8 up with 30ms ping. when doing the test where my laptop is hardwired to the netduma, i'm getting less than 1mbps down and up. i'm starting to think i have a faulty netduma. thanks for looking Link to comment Share on other sites More sharing options...
kevo Posted October 1, 2017 Share Posted October 1, 2017 use reactive disable ipv6 wan and lan untick ipv6 in misc. make sure sliders are set to 100% Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted October 2, 2017 Netduma Staff Share Posted October 2, 2017 help me please!!! i've been struggling with my internet speeds. i've done the initial setup, the slow speeds troubleshooting steps and i'm still getting slow speeds. i pay for 70 down, 10 up (both are mbps). when plugged directly into the modem, i pull 70-75 down and 7-8 up with 30ms ping. when doing the test where my laptop is hardwired to the netduma, i'm getting less than 1mbps down and up. i'm starting to think i have a faulty netduma. thanks for looking Hi, welcome to the forum! For your speeds, try these settings: - Reactive Algorithm - 100% anti-flood - Share excess enabled - Reset device prioritisation & apply - Disable IPv6 in WAN, LAN & misc - Disable deep packet in misc - Ensure the ethernet cables you're using work properly. - Do a wired speed test from a PC Cécé 1 Link to comment Share on other sites More sharing options...
filthschwein Posted October 2, 2017 Author Share Posted October 2, 2017 (edited) Hi, welcome to the forum! For your speeds, try these settings: - Reactive Algorithm - 100% anti-flood - Share excess enabled - Reset device prioritisation & apply - Disable IPv6 in WAN, LAN & misc - Disable deep packet in misc - Ensure the ethernet cables you're using work properly. - Do a wired speed test from a PC thanks for the response. i followed all of your steps and nothing changed. i promise i'm not trying to be difficult.. lol. i even changed the modem to a netgear cable modem. same results. edit: just to make sure i'm not an idiot but your picture in "device manager" just threw me off... i get 75 down and 10 up. the picture has the number 75 by the up arrow to the cloud image and the number 10 to the down arrow from the cloud image to the router image... do i have it backwards?? Edited October 2, 2017 by filthschwein Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 3, 2017 Administrators Share Posted October 3, 2017 Yes that is backwards, even incorrect should have got you full speeds if everything else had been followed. Replace the ethernet cable that's connecting the Netduma to the modem as that may be faulty. Link to comment Share on other sites More sharing options...
filthschwein Posted October 3, 2017 Author Share Posted October 3, 2017 Ok, I got it working decently.. I thought i saw for speeds slower than 60mbps, to run preemptive. I did a full reset again, and did a speed test each step of the way. I'm pulling 30mbps now with it on reactive, reset distribution and share excess ticked. Still not my full speeds but it's workable for gaming. Why would I only be getting 30 instead of my full capabilities? Also, I made 2 threads and I'd like to keep it here.. I'm using the cord that came with the Duma. I used this cord to run a speed test directly from my modem to the laptop. 3 different tests ranging from 67mbps to 72mbps. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 3, 2017 Administrators Share Posted October 3, 2017 That's correct but you have higher than 60mbps. Post in the 1 on 1 section with days/times you'd be available. I can have a look. I need at least a days notice. thegaurdian1 1 Link to comment Share on other sites More sharing options...
filthschwein Posted October 4, 2017 Author Share Posted October 4, 2017 That's correct but you have higher than 60mbps. Post in the 1 on 1 section with days/times you'd be available. I can have a look. I need at least a days notice. okay. thanks.. just did one Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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