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NAT TYPE NOT OPEN


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#1
HiItsMe

HiItsMe

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I have tried everything in the Guides and still, it says my NATtype is not open. I get the blue box of death on the NetDuma. Any help?

 

Thanks.



#2
pollutionblues

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If you mean the box telling you that you are connected to another router than this is perfectly normal. It’s difficult to offer help without knowing your exact setup.

Have you put the Netduma into DMZ of your other router?

Could you post how you have things set up?
The family that slays together stays together

#3
Netduma Jack

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I have tried everything in the Guides and still, it says my NATtype is not open. I get the blue box of death on the NetDuma. Any help?

 

Thanks.

 

Hey, welcome to your forum! The advice above is great - the blue box will contain a WAN IP at the bottom. If you copy that WAN IP and go to your modem interface, you can paste it into the DMZ box there. (Should be found under security settings).

 

Also try enabling 'UPnP Forwarding' in Settings > Miscellaneous (on the Netduma).

 

As a general rule which will help, only enable the Geo-filter once you are on the Matchmaking menu of the game you're playing. This can prevent the Geo-filter from causing a closed / moderate NAT.

 

Please let us know your setup and how you get on :)


Technical support:

 

Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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