Hi! I had a Thomson TCM470 modem with 100/30 line. I upgraded to a 500/50 line and got a newer modem, Techincolor TC4210.
Now when I use the Netduma, I have 300 ms ping and 0.5 mbps. Without the Netduma and using a regular router i got 500/50 that I pay for.
I have searched the forum and try everything that others have tried. Then I saw someone who had a similar problem when using a speedtest and someone answered that the modem was the problem. Do anyone have a solution to this??
Hi, welcome to the forum! The best way to figure this out is to run a pingplotter test for a few hours, pinging something like Twitter.com. If you ran that test with the Netduma disconnected and one with it connected, you should be able to prove that either the Modem is causing it or the Netduma. You'll also get a pretty good understanding of the issue.
For now you could try out these settings, though unfortunately I believe the 300ms ping is due to your base ping increasing drastically due to the new modem. Still:
- 1000km Distance
- 0ms Ping Assist
- Strict Mode on
- Reactive Algorithm
- 70% anti-flood
- Console in Hyper Traffic
- Disable IPv6 in WAN, LAN & misc
- Disable deep packet in misc
- Enable turbo mode
- Enable super turbo mode
- Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds.
- Do a wired speed test from a PC
I'd also recommend connecting a spare modem if you have one and seeing if the issue still occurs. Let us know how you get on
Fine tuning guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc.
FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.
Wiki - Main link to the Wiki, for everything else please search here or on the forum.
Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.
Any other issues please make a new thread on the forum, thank you
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