Years of terrible connection GONE

[BENORMOUS]

Hi guys so I'm sure a lot of you have seen me around here as I've been an owner of the duma since November 2014 and I've allways praised the netduma because it really works nice when you have a nice line into your home providing you broadband and this is where I've had trouble

 

I bought a new house back in 2013 it was built in 2012 and I was the first person to live in it.Eeverything from the cabinet to my home was brand new even my internal wiring that builder fitted was brand new but this is where my problem was

My connection/hit reg fluidity etc in game was very very inconsistent,I may have had one week of fantastic bullet reg then the next week was awful and so on sometimes making me suffer for months at a time before it came great again,it made no sense at all to me and I tried everything from new ethernet new dsl cable resets reboots but nothing gave me a solution until around a week ago

I bought myself a new master socket and faceplate suitable for vdsl and when looking at my wiring it seemed really hard wiring hard to bend not soft like copper so I'll explain my wiring route

Bt provide a line from the cabinet this is a cable called cw1308 it's pure copper slightly twisted pair it runs underground in a duct and pops up out the floor right by my front door it was then jelly crimped onto a wire the builder had fitted when he built the house,this cable was nothing like the cable from Openreach that fed the house it was hard solid wiring not very easy to manouver or bend,i put a magnetic screw driver to this cable and it stuck with a solid magnetic connection not a good sign I know full well copper isn't magnetic so after researching the net for an explanation I found it to be something CCA copper clad aluminium something totally unacceptable and not good enough for the job it was trying to do it's very prone to interference and it run very close to power cables and coax that feeds my sky box

I immediately ripped it out and had bought myself 20 mtr of cw1308 to replace it,as a test i cut off about 6inch of the CCA and put a lighter to it and it melted flopped over like paper would lol and ever since this new cable got fitted my line stats my snr and line attenuation completely changed and I can say gaming has never ever I'm my time of gaming felt so rock solid and the enemies are dropping like flies,if you have had any experience that sounds like mine I urge you to check out the wiring within your property because I assumed by having a newly built home everything should be great but boy was I wrong

I hope this helps people out and others discover shoddy jobs left by builders and get theirs replaced with nice new copper it's a 2 minute job just get it checked out guys

[Ziltoid Racer]

Being an ex Openreach engineer this is one of the biggest problems with new builds, the amount of times i would connect a new house up and there was noise on the line when using the internal cabling the builders have put in which is sub par. It was more a problem for the customer because we can replace cabling but there is a standard charge for doing anything after the Demarcation line (master socket) (£130) and it has to be agreed by your ISP before work could start, Openreach charge your ISP and depending on how good the ISP was depended if they passed on the charge to the customer, most Isp's will pass it on to the customer.

 

So if you are capable of running a cable yourself and connecting 3 wires it would be a lot cheaper, i used to give the customer the cable to do it themselves, most engineers are happy to provide cable if it saves them a extra job, infact i know of a few builders of new homes on my patch that get cable provided by Openreach because the builder asks for it, the cost of providing the cable is cheaper than having engineers replacing bad cable later down the line..

 

If you ever have a problem on your line this is why your ISP will ask you to take the lower face plate off your master socket and plug your equipment into the test port (see image below). If the problem is gone then you are told there will be a charge for a callout and replacement of cables or whatever it is the engineer finds is at fault, if the problem still persists when plugged into the test port then it's a network problem and down to Openreach to fix with no charge..

 

Note: This is a Master Socket

 

Taking the 2 screws out and pulling the plate away from the rest shows the test port

this is what is meant by the Demarcation line, the point where the Openreach network ends and your home network starts.

 

Note 2: If you do not have a master socket like above and you have a fault then the Openreach engineer will fit one and fix any fault no charge because no Demarcation line was present.

[BENORMOUS]

I'd say I've done a very tidy job,got a punch down tool too which snips off the excess wiring when punching down which I'm sure you will know about anyway,just a relief to finally find the problem

[nffcbaz72]

I've not got a faceplate like that...mines 1 peice.

[Ziltoid Racer]

I've not got a faceplate like that...mines 1 peice.

have you got an image of it?