PS4 - Slow wired connection

[MihaiL1804]

Hi guys,

 

I was wondering if someone could help me with the following issue:

 

Scenario one: I play FIFA 17. I play FUT division on the WI FI (which is 30-40 mbps) and I use a wired controller. Everything is fine, excepting laggers, which I can easily ban from connecting in the future.

 

Scenario two: When I play Weekend FUT championship, however, I cannot play it on the WI FI, because it kicks me out, so I have to wire the router and use a lan connection (10mbps). There is no LAG at all. However, there is a problem with input delay from the controller which I do not have when I am connected on my ps4 through the wifi. I do not get input delay when I play on the wifi not even when the game itself it's laggy. I always have a wired controller, regardless, the type of internet connection I use. I assume it is the speed of the internet that is lower. So, I would like to get some help and make sure I get the same speed through LAN, as well.

 

Regards

[ColonicBoom]

Do you have another router in your setup, maybe a hub from your ISP, that still has wifi enabled that you're connecting to?

 

I can't see why you'd be getting faster speeds over wifi unless your devices are getting around the congestion control of the Netduma (when wired to the Netduma they wouldn't be able to get around it).

 

I don't have a PS4 or Fifa so I can't comment on input lag for the controller or the game. But I don't know how playing over ethernet could cause input lag on the controller, 10mb is plenty enough bandwidth to play any online game so it won't be that anyway.

 

Need some more PS4 / Fifa peops to give us their input...

[MihaiL1804]

Do you have another router in your setup, maybe a hub from your ISP, that still has wifi enabled that you're connecting to?

 

I can't see why you'd be getting faster speeds over wifi unless your devices are getting around the congestion control of the Netduma (when wired to the Netduma they wouldn't be able to get around it).

 

I don't have a PS4 or Fifa so I can't comment on input lag for the controller or the game. But I don't know how playing over ethernet could cause input lag on the controller, 10mb is plenty enough bandwidth to play any online game so it won't be that anyway.

 

Need some more PS4 / Fifa peops to give us their input...

 

Hi

 

Thanks for the input.

 

I have this problem even when I am at home by myself and nothing else is connected to the router.

 

It is really weird.

 

However, at the beginning, I had a similar issue with the laptop I tested the speed on and a message came up saying DHCP was disabled and I pressed the enabling option it gave me. That fixed the problem with the laptop. Now, I am unsure if there is a similar problem with the PS4. How can you enable DHCP on your PS4? Actually, I now where to add one, but I do not know which and what to do to ensure the speed is good. 

 

The controller thing is quite annoying, as before getting this router I had lag all the time and delay input, as well. Now, when the speed is very high (30-50 mbps, wi-fi) I do not notice any delay (very rarely when I get lag cheaters), but having the LAN cable connected at 10 mbps changes everything.

 

Hopefully, these details helped others to better understand my problem and get an idea on how to help me out.

[Netduma Jack]

Hey, welcome to the forum!

 

As ColonicBoom said, there's no reason why playing LAN will be connected to input delay. The likely culprit is the change in game-mode, and the game lag compensation

making it feel like controller input delay. Make sure you add your PS4 to Hyper Traffic (in congestion control), set your anti-flood to 70/70 and reset device prioritisation. Also make sure you are using the pre-emptive algorithm.

 

There's also no reason why you should be getting slower speeds over LAN - have you tried a different Ethernet cable? What does your setup look like?

[MihaiL1804]

Hey, welcome to the forum!

 

As ColonicBoom said, there's no reason why playing LAN will be connected to input delay. The likely culprit is the change in game-mode, and the game lag compensation

making it feel like controller input delay. Make sure you add your PS4 to Hyper Traffic (in congestion control), set your anti-flood to 70/70 and reset device prioritisation. Also make sure you are using the pre-emptive algorithm.

 

There's also no reason why you should be getting slower speeds over LAN - have you tried a different Ethernet cable? What does your setup look like?

Hi,

 

I tried two different ethernet cables. I ensured I applied all the suggestions from your comment. There is a huge difference in download speed using pre-emptive and reactive. Are you sure I should use pre-emptive? I tested this on my PC. I tried playing Division Season in the same way (wired internet and wired controller) and I get the same issue of button delay. The speed on LAN is still the same, even after reapplying the above settings.

[Netduma Jack]

Try different ports on the Netduma and see if that makes a difference. Also try doing a speed test wired from your ISP Hub and see if you still get low speeds through that. There's literally no reason why a speed test from the Netduma wired into a PC should get a lower speed than wireless - the only possible explanations are faulty wires, a faulty port, or you've got the device prioritisation set weirdly (I'd recommend resetting it).

 

Pre-emptive is for speeds lower than 50mbps; though sometimes if you're on the threshold of that Reactive gives you higher speeds. Should you prefer Reactive I would recommend using that. Also, what speed test are you using?

[MihaiL1804]

Try different ports on the Netduma and see if that makes a difference. Also try doing a speed test wired from your ISP Hub and see if you still get low speeds through that. There's literally no reason why a speed test from the Netduma wired into a PC should get a lower speed than wireless - the only possible explanations are faulty wires, a faulty port, or you've got the device prioritisation set weirdly (I'd recommend resetting it).

 

Pre-emptive is for speeds lower than 50mbps; though sometimes if you're on the threshold of that Reactive gives you higher speeds. Should you prefer Reactive I would recommend using that. Also, what speed test are you using?

Hi Jack,

 

Thank you for replying back.

 

1. I did some research about input delay and the problem is with FIFA 17 itself. I will have to look at this in more depth, but there are only short term fixes.

 

2. Let's focus on the connection.

 

A) I did a test on a laptop for netduma router and everything is fine (both wired and wifi).

 

The problem is with PS4. I get a really low speed while wired (10mbps) compared with Wi-Fi (50mbps). I did the tests from the Virgin modem (wired and wifi and they are similar to the wifi speed I get on the PS4). Everything is well prioritised and well working, excepting the wired connection to my PS4, which is very slow (it has it's own prioritisation in netduma settings). I am guessing there is something with the settings on Netduma and PS4, as the wired connection is fine to a laptop (no wires issues, or  cable ports).

 

I would really appreciate it, if you could help me out with this.

 

Regards

[Netduma Fraser]

Reset prioritisation on the PS4 and see if your speeds go back up

[awa]

It is the same what I tried to explain in this thread. now even my laptop get very slow internet speed while connected by wired.

 

http://forum.netduma.com/topic/20888-netduma-is-killing-my-internet-speed/?p=147006

[Netduma Jack]

It is the same what I tried to explain in this thread. now even my laptop get very slow internet speed while connected by wired.

 

http://forum.netduma.com/topic/20888-netduma-is-killing-my-internet-speed/?p=147006

 

Have you tried out these settings?:

 

 

- If less than 50mbps, Pre-emptive Algorithm. If more, Reactive Algorithm

- 100% anti-flood

- Share excess enabled

- Reset device prioritisation & apply

- Disable IPv6 in WAN, LAN & misc (Unless you know that you are on IPv6)

- Disable deep packet in misc

- Enable turbo mode if over 120mbps

- Enable super turbo mode if over 300mbps

- Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds.

- Do a wired speed test from a PC

[MihaiL1804]

 

Have you tried out these settings?:

 

 

- If less than 50mbps, Pre-emptive Algorithm. If more, Reactive Algorithm

- 100% anti-flood

- Share excess enabled

- Reset device prioritisation & apply

- Disable IPv6 in WAN, LAN & misc (Unless you know that you are on IPv6)

- Disable deep packet in misc

- Enable turbo mode if over 120mbps

- Enable super turbo mode if over 300mbps

- Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds.

- Do a wired speed test from a PC

 

 

 

It is the same what I tried to explain in this thread. now even my laptop get very slow internet speed while connected by wired.

 

http://forum.netduma.com/topic/20888-netduma-is-killing-my-internet-speed/?p=147006

 

 

Hi guys,

 

I apologise for the late reply.

 

So, I have followed all the steps you asked to follow. I did some extra tests, as well.

 

1. Tested 2 laptops wired to netduma router. The speed was perfect (45mbps)

2. Tested my PS4 wired to the Virgin router and the speed I received was around 38mbps. I have swapped the ports I used for the PS wired and wi-fi, the speeds were exactly the same as above (wired - 8mbps, wi-fi 37-38mbps - using netduma).

 

There has to be something in the settings that makes it so slow when is wired. I need help with this, as otherwise the router is useless if I cannot use it wired to the PS4. In the evening when the speed from the ISP slows down anyway, the speed I get is 4-5 mbps, sometimes even 3mbps. It is ridiculous. The conclusion is that: there is nothing wrong with the cables, there is nothing wrong with the console, there is nothing wrong with the netduma router or the ISP modem. There has to be something in the settings. I followed all the steps you asked me to follow and nothing fixed it.

[Netduma Jack]

Hi guys,

 

I apologise for the late reply.

 

So, I have followed all the steps you asked to follow. I did some extra tests, as well.

 

1. Tested 2 laptops wired to netduma router. The speed was perfect (45mbps)

2. Tested my PS4 wired to the Virgin router and the speed I received was around 38mbps. I have swapped the ports I used for the PS wired and wi-fi, the speeds were exactly the same as above (wired - 8mbps, wi-fi 37-38mbps - using netduma).

 

There has to be something in the settings that makes it so slow when is wired. I need help with this, as otherwise the router is useless if I cannot use it wired to the PS4. In the evening when the speed from the ISP slows down anyway, the speed I get is 4-5 mbps, sometimes even 3mbps. It is ridiculous. The conclusion is that: there is nothing wrong with the cables, there is nothing wrong with the console, there is nothing wrong with the netduma router or the ISP modem. There has to be something in the settings. I followed all the steps you asked me to follow and nothing fixed it.

 

The PS4 speedtest is very inaccurate; and even should the PS4 be getting slightly less than the Laptops are getting, (i.e 38mbps), that's to be expected since it's a different device. With your PS4 speeds showing 4-5mbps though, this is very likely to be caused by the ISP itself since you've now clarified that it happens at a particular time of day. Your ISP has probably over-subscribed in your area which is causing the slow-down at peak times, which is a pretty common issue that people live with.

 

My advice would be to contact your ISP regarding that; and if you want to clear this up further, run speed tests on various devices at different times of the day and collect the evidence.

[MihaiL1804]

The PS4 speedtest is very inaccurate; and even should the PS4 be getting slightly less than the Laptops are getting, (i.e 38mbps), that's to be expected since it's a different device. With your PS4 speeds showing 4-5mbps though, this is very likely to be caused by the ISP itself since you've now clarified that it happens at a particular time of day. Your ISP has probably over-subscribed in your area which is causing the slow-down at peak times, which is a pretty common issue that people live with.

 

My advice would be to contact your ISP regarding that; and if you want to clear this up further, run speed tests on various devices at different times of the day and collect the evidence.

 

Hi,

 

I forgot to mention that in the evening that speed is the wired one: 3-4 mbps, while the wifi is at 17-20 mbps. I am not saying virgin are saints, but this matter is related to the settings in netduma router menu. I have done everything possible to make it work. I need someone's help with that.

[awa]

Hi guys,

 

I apologise for the late reply.

 

So, I have followed all the steps you asked to follow. I did some extra tests, as well.

 

1. Tested 2 laptops wired to netduma router. The speed was perfect (45mbps)

2. Tested my PS4 wired to the Virgin router and the speed I received was around 38mbps. I have swapped the ports I used for the PS wired and wi-fi, the speeds were exactly the same as above (wired - 8mbps, wi-fi 37-38mbps - using netduma).

 

There has to be something in the settings that makes it so slow when is wired. I need help with this, as otherwise the router is useless if I cannot use it wired to the PS4. In the evening when the speed from the ISP slows down anyway, the speed I get is 4-5 mbps, sometimes even 3mbps. It is ridiculous. The conclusion is that: there is nothing wrong with the cables, there is nothing wrong with the console, there is nothing wrong with the netduma router or the ISP modem. There has to be something in the settings. I followed all the steps you asked me to follow and nothing fixed it.

 

 

As you said there is something in the setting when I hard reset the R1 and leave all setting as default. I only changed the Algorithm setting. now I'm getting 24d/4u at least is better than before. try what I did maybe that will help you. It is weird on wireless we got full internet speed but in wired we got very slow speed.

[MihaiL1804]

As you said there is something in the setting when I hard reset the R1 and leave all setting as default. I only changed the Algorithm setting. now I'm getting 24d/4u at least is better than before. try what I did maybe that will help you. It is weird on wireless we got full internet speed but in wired we got very slow speed.

 

Hi,

 

Thanks for sharing. I will give it a try tomorrow.

[Netduma Jack]

Hi,

 

Thanks for sharing. I will give it a try tomorrow.

 

Please let us know if changing the algorithm works for you. Could you also let us know your set up (modem type, what is connected to what etc), that would help us all to narrow down your issue. It's very weird to get speeds that are so much lower when you're wired in, at the same time of day on the same device. Please ensure that whenever you run a speed test that you do it on a PC or laptop using speedtest.net.

[ColonicBoom]

I did a test on a laptop for netduma router and everything is fine (both wired and wifi).

 

The problem is with PS4. I get a really low speed while wired (10mbps) compared with Wi-Fi (50mbps). I did the tests from the Virgin modem (wired and wifi and they are similar to the wifi speed I get on the PS4). Everything is well prioritised and well working, excepting the wired connection to my PS4, which is very slow (it has it's own prioritisation in netduma settings). I am guessing there is something with the settings on Netduma and PS4, as the wired connection is fine to a laptop (no wires issues, or  cable ports).

 

I would really appreciate it, if you could help me out with this.

 

 

Wouldn't this just be hyperlane getting clogged by the speed test itself and then reporting lower bandwidth?

 

I'm just thinking that hyperlane is for gaming packets, small amounts of data, and it can get bogged down if there's too much data hitting it (I definitely see improved speeds if I disable it for console/game updates). A speed test through the console would be a relatively massive surge of data compared to in-game data transfer.

 

Assuming the console (over ethernet) is in hyperlane, the hyperlane could bottleneck and give a lower bandwidth reading.

When the ethernet is pulled and the PS4 connects over wifi, the Netduma will recognise it as a different device, this 'second' PS4 appears separately in 'devices' and is NOT in hyperlane.

Then when you run the speed test over wifi, the data does not pass through hyperlane and full speeds are achieved.

 

It's a theory at least.

[MihaiL1804]

 

 

 

Wouldn't this just be hyperlane getting clogged by the speed test itself and then reporting lower bandwidth?

 

I'm just thinking that hyperlane is for gaming packets, small amounts of data, and it can get bogged down if there's too much data hitting it (I definitely see improved speeds if I disable it for console/game updates). A speed test through the console would be a relatively massive surge of data compared to in-game data transfer.

 

Assuming the console (over ethernet) is in hyperlane, the hyperlane could bottleneck and give a lower bandwidth reading.

When the ethernet is pulled and the PS4 connects over wifi, the Netduma will recognise it as a different device, this 'second' PS4 appears separately in 'devices' and is NOT in hyperlane.

Then when you run the speed test over wifi, the data does not pass through hyperlane and full speeds are achieved.

 

It's a theory at least.

 

 

Please let us know if changing the algorithm works for you. Could you also let us know your set up (modem type, what is connected to what etc), that would help us all to narrow down your issue. It's very weird to get speeds that are so much lower when you're wired in, at the same time of day on the same device. Please ensure that whenever you run a speed test that you do it on a PC or laptop using speedtest.net.

 Hi guys,

 

I am back.

 

I rebooted the netduma router and some strange things happened. @ColonicBoom - were you referring to HyperTraffic? Nothing in exceptions there.

 

Strange things:

 

1. Same speeds over wi-fi and wired. Nothing changed.

2. However, now I can play weekend fut champions only on the wi-fi, while wired kicks me out (before it was the other way around)

3. Even though the speed is better on the wi-fi I still get lag most of the times and I thought that it is impossible 90% of british fifa players are cheater (lag abusers).

 

Considering these three point and the topic @ http://forum.netduma.com/topic/18061-virgin-super-hub-3-issues/I tried ping plotter on my virgin router wired and this is what I got.

 

I am no expert, but it doesn't look good to me. Any advice will be much appreciated.

[Netduma Fraser]

It doesn't make sense why you would get booted by using a different connection. Perhaps due to the fact you've done port forwarding and so if you're switching between wifi/wired then the IP won't be the same as the one you chose for port forwarding.

 

Was anyone using the internet at the time of that test as that isn't great at all.

[MihaiL1804]

It doesn't make sense why you would get booted by using a different connection. Perhaps due to the fact you've done port forwarding and so if you're switching between wifi/wired then the IP won't be the same as the one you chose for port forwarding.

 

Was anyone using the internet at the time of that test as that isn't great at all.

Hi Fraser,

 

No. Did a proper test. No devices connected. Directly wired into my virgin router. That's what I got. Basically, the latency in my game could be caused by the latency spikes I get, right? Even my girlfriend that is not into tech that much was surprised and asked me "what are those spikes?". ))

[Netduma Fraser]

Yes thats right. You've got lots of big spikes as well as smaller ones of ~10ms which can all have an affect. I would definitely show that as proof to Virgin Media to see if they can make it any better at all

[MihaiL1804]

Yes thats right. You've got lots of big spikes as well as smaller ones of ~10ms which can all have an affect. I would definitely show that as proof to Virgin Media to see if they can make it any better at all

 Guess what. Someone said the following, on the virgin forum: "Your plots look more or less fine. A bit of spiking but tis the nature of the beast."   

[Netduma Fraser]

A bit of spiking maybe but not to the levels that yours is. I would go direct to the company itself

[MihaiL1804]

A bit of spiking maybe but not to the levels that yours is. I would go direct to the company itself

 Yes. That's what I told them. Anyway, here are some results I received for testing:

 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/1329caa16474532151913af152ee5eec3130a351

 

 

Check for the downstream results I got on:

 

{

"1.3.6.1.2.1.10.127.1.1.4.1.4.3":"95",

"1.3.6.1.2.1.10.127.1.1.4.1.4.48":"52",

"1.3.6.1.2.1.10.127.1.1.4.1.4.49":"124",

"1.3.6.1.2.1.10.127.1.1.4.1.4.50":"162",

"1.3.6.1.2.1.10.127.1.1.4.1.4.51":"61",

"1.3.6.1.2.1.10.127.1.1.4.1.4.52":"80",

"1.3.6.1.2.1.10.127.1.1.4.1.4.53":"72",

"1.3.6.1.2.1.10.127.1.1.4.1.4.54":"195",

"1.3.6.1.2.1.10.127.1.1.4.1.4.55":"67",

"1.3.6.1.2.1.10.127.1.1.4.1.4.56":"113",

"1.3.6.1.2.1.10.127.1.1.4.1.4.57":"86",

"1.3.6.1.2.1.10.127.1.1.4.1.4.58":"116",

"1.3.6.1.2.1.10.127.1.1.4.1.4.59":"87",

"1.3.6.1.2.1.10.127.1.1.4.1.4.60":"171",

"1.3.6.1.2.1.10.127.1.1.4.1.4.61":"138",

"1.3.6.1.2.1.10.127.1.1.4.1.4.62":"144",

"1.3.6.1.2.1.10.127.1.1.4.1.4.63":"225",

"1.3.6.1.2.1.10.127.1.1.4.1.4.64":"146",

"1.3.6.1.2.1.10.127.1.1.4.1.4.65":"182",

"1.3.6.1.2.1.10.127.1.1.4.1.4.66":"234",

"1":"Finish"

}.

 

Are they normal?

[Zennon]

Terrible, if you are collecting ping plotter results to show them, show then the hub tests only.

 

You have packet loss on the hub first hop it's either a bad cable or hub.

 

The hub 2 do not have the puma cpu issue unlike the 3.