The Netduma VPN Section is Broken [Need Fix ASAP]

[82f8380fbnyubf]

I have two problems with the VPN section of the Netduma:

 

1. The VPN page will regularly crash. E.g. Add your account information, connect to the VPN, everything seems fine until you try to go back to the VPN page - the section just keeps loading displaying an activity bar but never actually loads.

2. (And most important) - Several different VPN providers either no longer work or have outdated guides making them non-functional. VyprVPN and Mullvad both failed after "successfully connecting" having filled in the proper data fields.

 

Following the guide here: http://support.netduma.com/support/solutions/articles/16000027547-using-the-vpn-feature-with-a-non-supported-vpn-provider, I filled in the proper information, the Netduma confirmed I was connected, I verified that my IP had changed using whatsmyip, but the following happened:

 

-Every 60 seconds, the internet would go down completely claiming every site was "not safe and may be trying to attack me" - it said Google.com wasn't safe, that Vypr's website wasn't safe, and they stayed that way for 30 seconds before opening up for a moment allowing me to use them before going right back to being "unsafe". The error message it displayed was "ERR_CERT_AUTHORITY_INVALID".

-Websites were being blocked without requesting them to be, getting error messages from HarborTouch/OpenDNS saying I'm not allowed to visit certain sites like Wikipedia, etc.

 

It blows my mind that no one else has reported anything similar in this regard at least, not that I could find. Two completely different VPNs, with both the same problems regardless of server chosen. Why would using a VPN through the Netduma make 90% of the internet unviewable?

[BIG__DOG]

someone on here will respond with regards to vyprvpn as i know a few members use them. I use P.I.A (privateinternetaccess.com) and have never ever had an issue with them as I have had my P.I.A account longer than my netduma which I have had 18 months.

 

[Netduma Fraser]

Hey, welcome to the forum!

 

A few suggestions, make sure you're using Google Chrome or Firefox to access the interface. Completely remove the line "resolv retry infinite" from your config and that should stop the infinity loading. 

 

If that doesn't resolve your issue please post the config you're using

[82f8380fbnyubf]

Chrome is the browser I was using so that's good. I will remove the "resolv" tag in order to prevent looping (is there a way to only make it resolv try a few times instead of infinite or nothing at all?) but the connection problem still persists. I've canceled the VyprVPN account as it exhibited the same behavior as Mullvad and there's no sense having two, but the difference between Mullvad and Vypr is Vypr uses auth-user-pass and Mullvad uses key/cert. So the VPN tab looks like this:

 

 

# Notice to Mullvad customers:

# 

# Apart from openvpn, you also need to install the

# package "resolvconf", available via apt, e.g.

#

# For those of you behind very restrictive firewalls,

# you can use our tunnels on tcp port 443, as well as

# on udp port 53.

client

 

dev tun

 

proto udp

#proto udp

#proto tcp

 

remote us-nj.mullvad.net 1300

cipher AES-256-CBC

 

#remote openvpn.mullvad.net 443

#cipher BF-CBC

 

#remote openvpn.mullvad.net 53

#cipher BF-CBC

 

#remote se.mullvad.net 1300 # Servers in Sweden

#cipher AES-256-CBC

 

#remote nl.mullvad.net 1300 # Servers in the Netherlands

#cipher AES-256-CBC

 

#remote de.mullvad.net 1300 # Servers in Germany

#cipher AES-256-CBC

 

#remote us.mullvad.net 1300 # Servers in the USA

#cipher AES-256-CBC

 

#remote openvpn.mullvad.net 1194

#remote openvpn.mullvad.net 443

#remote openvpn.mullvad.net 53

#remote se.mullvad.net # Servers in Sweden

#remote nl.mullvad.net # Servers in the Netherlands

#remote de.mullvad.net # Servers in Germany

#remote us.mullvad.net # Servers in the USA

 

# Tunnel IPv6 traffic as well as IPv4

tun-ipv6

 

# Keep trying indefinitely to resolve the

# host name of the OpenVPN server.  Very useful

# on machines which are not permanently connected

# to the internet such as laptops.

#resolv-retry infinite

 

# Most clients don't need to bind to

# a specific local port number.

nobind

 

# Try to preserve some state across restarts.

persist-key

persist-tun

 

# Enable compression on the VPN link.

comp-lzo

 

# Set log file verbosity.

verb 3

 

remote-cert-tls server

 

ping-restart 60

 

# Allow calling of built-in executables and user-defined scripts.

script-security 2

 

# Parses DHCP options from openvpn to update resolv.conf

up /etc/openvpn/update-resolv-conf

down /etc/openvpn/update-resolv-conf

 

ping 10

 

ca ca.crt

cert mullvad.crt

key mullvad.key

 

crl-verify crl.pem

 

# Limit range of possible TLS cipher-suites

tls-cipher TLS-DHE-RSA-WITH-AES-256-CBC-SHA:TLS-DHE-RSA-WITH-CAMELLIA-256-CBC-SHA:TLS-DHE-RSA-WITH-AES-128-CBC-SHA:TLS-DHE-RSA-WITH-SEED-CBC-SHA:TLS-DHE-RSA-WITH-CAMELLIA-128-ETC-SHA

 

<ca>

-----BEGIN CERTIFICATE-----

MIIEQjCC-etc.

-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----

MIIEQjCCA-etc

-----END CERTIFICATE-----

</ca>

 

<cert>

-----BEGIN CERTIFICATE-----

MIIENzCCAx+-etc.

-----END CERTIFICATE-----

</cert>

 

<key>

-----BEGIN PRIVATE KEY-----

MIIEvAIBAD-etc

-----END CERTIFICATE-----

</key>

 

The CA file specifically has two certificates back to back, I've tried using just one of them but they wouldn't connect individually. Anytime I try to browse a website after enabling the VPN in the Netduma I get one of these two errors: 

 

 

Only instead of OpenDNS it says "HarborTouch", and the other error looks like this: https://i.stack.imgur.com/r0iOf.png

 

[Netduma Fraser]

client

dev tun

proto udp

remote us-nj.mullvad.net 1300

cipher AES-256-CBC

nobind

persist-key

persist-tun

comp-lzo

verb 3

remote-cert-tls server

 

-----BEGIN CERTIFICATE-----

MIIEQjCC-etc.

-----END CERTIFICATE-----

-----BEGIN CERTIFICATE-----

MIIEQjCCA-etc

-----END CERTIFICATE-----

 

-----BEGIN CERTIFICATE-----

MIIENzCCAx+-etc.

-----END CERTIFICATE-----

 

-----BEGIN PRIVATE KEY-----

MIIEvAIBAD-etc

-----END CERTIFICATE-----

 

 

Never seen so much fluff in a config, also never seen two CA certs. Try this config and see if that works at all.

[82f8380fbnyubf]

Just tried your config, unfortunately the same thing happens :/ Half the websites blocked and the other half (like reddit.com) tell me the connection is not secure. Connection drops 20% of the time too. And VyprVPN did the same thing even with auth-user-pass.

 

I did want to mention that Mullvad has a free trial of their VPN that lasts for 2 or 3 hours I think, and you don't have to give them any info if I recall correctly. If you go here they should give you an account number: https://www.mullvad.net/account/create/ and here they give you the certs/keys for that account (make sure to click "Other Platforms"): https://www.mullvad.net/download/config/

 

 

Just a side note - after disabling the VPN and un-selecting my PC in the Netduma settings, the DNS was retained, continued to block my access to certain sites and I needed to factory reset to recover :/

[Netduma Fraser]

Thanks a lot, that was very helpful. I signed up and just so you know what I did:

 

Clicked my PC so it was ticked. Input the following config:

 

client

dev tun
proto udp
remote gb.mullvad.net 1300
cipher AES-256-CBC
nobind
persist-key
persist-tun
comp-lzo
verb 3
remote-cert-tls server

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----


-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----


-----BEGIN PRIVATE KEY-----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-----END PRIVATE KEY-----

 

Put the account number they give you in both the username and password box. Made sure enable is ticked and connected. Confirmed my IP had changed. Then I didn't have any issues with accessing any websites or dropouts. I tried the ones you did: Google, Reddit, Oovoo and all loaded just fine. I had automatic DNS set in the routers settings, if you have a manual DNS set remove it and see if that resolves it for you. Also make sure your PC is connecting via automatic network settings just in case its trying to set DNS itself.

[82f8380fbnyubf]

No such luck.

 

Copying and pasting exactly what you had didn't work. Copying and pasting what you had with the obvious key/cert/ca data swapped for my account didn't work either. I managed to get access to one additional site, but the rest were still content filtered by HarborTouch/OpenDNS and the other 50% of the time I was being told that Google.co.uk - an apparent redirect on what should've been a US New Jersey server - was trying to attack me. Worse, unchecking my PC in the VPN tab and unchecking the "Enabled" box still retained the DNS information, and I couldn't even post on these forums again without Factory Resetting the Netduma.

 

Which server did you set up your config files for? I've tried two so far that are closest to me, the US New Jersey server and the US Illinois server, both had the same results.

[Netduma Fraser]

Did you check to see if your device is connecting with automatic network settings and that auto DNS is enabled in Duma settings? Did you apply after to try and disable? Keep PC ticked, untick enable then apply and should disconnect properly. 

 

It was a London UK server as that's the closest to our office. 

[82f8380fbnyubf]

That little tiny detail about the Auto DNS, THAT was the problem, and there's a good chance this is a bug:

 

-I'm on 1.03.6h, that's the firmware that came with my router.

-I copied all the original config info into the VPN tab.

-I added my account number as the user/pass like you suggested.

-Then I tested it and sure enough it failed, tons of opendns "content blocked" errors for a guy who's never used OpenDNS in his life and never got these messages through their client - very strange.

-Just on a hunch, I said "lets see what happens if I turn off that thing you suggested to look at, and disable automatic DNS, then turn it back on again"

-After turning Auto DNS in the LAN tab off then on again, the VPN now works just fine.

 

The thing about all that is I never adjusted the Auto DNS settings before - All of this stuff that I'd been testing, trying to get the VPN to work were all off factory resets, cause at the time I thought that was the only way to fix this. And nothing about these VPNs told me I needed to change any DNS settings so I left it alone, Auto DNS never had anything in it it was never changed. Yet adding the VPN data, enabling it, hitting apply and going into the LAN tab, turning off Auto DNS then turning it back on somehow managed to fix the issue. Just on pure instinct, I looked at your suggestion and said "you know what, I never touched that setting before, there should be nothing in it, it should be clean... but I know my luck so you know what, lets reset it anyway" and sure enough, THAT was what fixed it.

 

Now I know you guys are working on a new firmware/OS, and if this is a bug that nobody knew about then I'd hate to see it end up in the new firmware too. Is there anything I can do to help you fix this?

[Netduma Fraser]

Great to hear you managed to resolve the issue! I think that is enough information to go on so thank you! I'll close this thread for now, any other issues/questions please feel free to make a new thread.