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Compatible/Incompatible Modems

compatible modem modem high ping lag jitter intel puma arris surfboard

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#1
I Am MoD BoX

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*
POPULAR

THIS IS IN NO WAY A FULL LIST OF WORKING/NOT WORKING MODEMS.

 

AS A GENERAL RULE - STAY AWAY FROM ISP PROVIDED "ALL IN ONE" MODEM/ROUTER HUBS IF YOU CAN.

 

IF YOU ARE LOOKING FOR A NEW MODEM AND WANT TO BE SURE IT WILL WORK PROPERLY ONLY PURCHASE FROM THE COMPATIBLE MODEM LIST.

 

NOT COMPATIBLE:

 

Arris/Motorola:

SB6121

SB6141

SB6183

SB6190

TG1672G

TM1602

TG2492LG - Virgin Media Super Hub 3

No Arris or Motorola modems work well with the Netduma. I'd advise against it.

 

AVM:
FRITZ!Box 6460

FRITZ!Box 6490

FRITZ!Box 6320

Cisco:
XG1-V3

DPC3848

DPC3848V

DPC3939
DPC3941B

DPC3941T

DPC3941 (commonly - Comcast Xfinity XB3)

Compal:

Super Hub 3  - virgin media
CH7465-LG Virgin Media Hub 3

CH7466

CH66xxx

 

Hitron:
CDA Series: CDA-32372 CDA-3-35
CDE Series: CDE-32372
CGN3 Series: CGN3, CGN3ACR,CGN3AMF, CGN3AMR, CGN3ACSMR
CGNM Series: CGNM-2250 CGNM-3552
CGNDM Series.
CGNV Series: CGNV4

Linksys:
CM3016

CM3024

CG7500

Netgear:

CG3300

CG4000
CG4500

CG4500TM

C6300

C6300BD (Telstra Gateway Max - Australia)

CM500

CM600

CM700

AC1750

AC1900 (R7000)

 

Pace:

C704

 

Panasonic:

C01AS03

Samsung:
Home Media Server

Horizon G5400

Horizon G7400

Bbox G7441

SMC:
D3G2408

D3G0804

D3GNV5

D3GN4

D3M1604

D3G1604

E3G1604

 

TP-Link:

CR7000

TC-7620

 

Technicolor:

TC8715D

 

Ubee:

EVW3226

 

Zoom:

5370

 

 

COMPATIBLE:

 

Arris/Motorola:

TM722G

TM822G

 

TP-Link:

TC-7610

TC-7610-E

 

Zoom:

5341J


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#2
HFKing

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Definitely should add the Technicolor TC8715D to the list. I had many headaches getting that thing to work right as that was given to Time Warner Cable users in California. not entirely sure the new modem now for their new name Spectrum now but seems like modems by the ISP is just not the way to go.



#3
Collet005

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What about other technicolors modem?



#4
Netduma Fraser

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Keep in mind, the R1 still works with those listed you just may get a better experience with those in the compatibility list. Some people use those in the non compatible list and have no issues.


Technical support:

 

Optimal Settings Guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc. 

FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.

Knowledge Base - Main link to the Knowledge Base, for everything else please search here or on the forum. 

Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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#5
I Am MoD BoX

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Some people use those in the non compatible list and have no issues.

 

No issues that they notice. My SB6141 seemed to work fine... But some devices would cause it to make the congestion control go buggy while uploading/downloading. People might not notice that uploading to YouTube on Chrome works fine, but uploading with Firefox breaks their modem lol


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#6
I Am MoD BoX

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Definitely should add the Technicolor TC8715D to the list. I had many headaches getting that thing to work right as that was given to Time Warner Cable users in California. not entirely sure the new modem now for their new name Spectrum now but seems like modems by the ISP is just not the way to go.

 

I believe that's a rebranded Comcast "XB3" modem which sucks lol... Added it


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#7
AnnonymouS

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cm1000 netgear is good



#8
MrWhooz

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Isn't the ac1900 from net gear a router, not a modem? And by compatibility do you mean with congestion control?

#9
I Am MoD BoX

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Isn't the ac1900 from net gear a router, not a modem? And by compatibility do you mean with congestion control?

 

https://www.netgear....ters/C7000.aspx

 

Incompatibility means you will either get massive ping spikes, speed slow downs, router rebooting, some devices ignoring congestion control settings...

 

Most of these modems I've gather from lists that show them using the buggy Intel Puma 6 chipset. You want to stay far away from that mess.


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#10
MrWhooz

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https://www.netgear....ters/C7000.aspx
 
Incompatibility means you will either get massive ping spikes, speed slow downs, router rebooting, some devices ignoring congestion control settings...
 
Most of these modems I've gather from lists that show them using the buggy Intel Puma 6 chipset. You want to stay far away from that mess.


So would using thw nighthawk in ap mode causes ping spikes with the Duma?

How would the Duma be impacted by changing the modem from an incompatible one to a conpatible one?

#11
Netduma Fraser

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So would using thw nighthawk in ap mode causes ping spikes with the Duma?

How would the Duma be impacted by changing the modem from an incompatible one to a conpatible one?

 

I think you'll be fine with that. If a modem is causing spikes then you wouldn't have it with a different one when connected to the duma.


Technical support:

 

Optimal Settings Guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc. 

FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.

Knowledge Base - Main link to the Knowledge Base, for everything else please search here or on the forum. 

Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

Twitter - Facebook - YouTube - Twitch - Instagram - Steam Group - Discord

 


#12
ColonicBoom

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Huawai HG612 is the dogs danglers, it's what Flatley uses for uninterrupted maximum pwnage.


I like cats and cheese and CoD. Don't mix them up, it'll ruin your lunch and your Xbox. And your cat.

#13
DOOMxxSLICE (XB1)

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I wish this list came out a couple of months ago, I just purchased SB 6190 from the 6141, figured it was just the servers inconsistency. Now I hope this is a true fix with the Duma getting a TP link

#14
I Am MoD BoX

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I wish this list came out a couple of months ago, I just purchased SB 6190 from the 6141, figured it was just the servers inconsistency. Now I hope this is a true fix with the Duma getting a TP link

 

I had issues with both of those modems. Switching to the TC-7610 fixed it.


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#15
Private Greenie

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im not trying to offend anyone but this is appalling, The amount of incompatible modems, or devices which causes the netduma to not work optimally coming from such a broad range of different manufacturers and most being the most widely used modems in the world should be ringing alarm bells in the netduma offices about their poor technical work which needs immediate action, and whats worse is that it appears that at from your public views on the matter that the netduma team is trying to pass the buck and blaming everyone else.

 

The modems and devices out there which work perfectly fine with every other device imaginable ranging from cheap crap to the most expensive devices that have the ability to be networked may not all have the best examples of text code as firmware but they work seemingly fine with everything else, so please explain why your device and your work isnt to blame, you cant because its your job to make your device work with the modems your customers are likely to be using.

 

All the praise you have received for your so called extraordinary device seams to have given you egos the size of skyscrapers and you have dropped the ball massively. not to mention all the people who have spent hundreds of hours troubleshooting and urging their isp to fix problems you insisted has to be issues with there line, and all the money replacing cables and devices at home trying to eliminate issues at home, in some cases wasting thousands of dollars when there wasn't anything wrong with their isp, their line or anything part of there home network.

 

A hard look at yourself is needed and all your big noting yourself about being the only router to beat lag, claiming to be the best in the world at what you do, claiming to write the best QoS code ever written ect ect is a joke, if any of it is actually true, some long hours and late nights are needed to resolve the problems with you code. wake up to yourself, and take responsibility for your own mess.

 

How about making a rock solid product instead of doing everything half arsed and adding more and more features to something so very broken. That's product development 101 right there.

 

Im hoping you prove to be not another one off these fad companies, developing and selling something that cant live up to the advertised claims and when all the problems no longer can be explained away and your customers realize your product hasn't lived up to expectations and get sick of the excuses and 3 years of the same thing, that close shop never to be heard again.



#16
I Am MoD BoX

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im not trying to offend anyone but this is appalling, The amount of incompatible modems, or devices which causes the netduma to not work optimally coming from such a broad range of different manufacturers and most being the most widely used modems in the world should be ringing alarm bells in the netduma offices about their poor technical work which needs immediate action, and whats worse is that it appears that at from your public views on the matter that the netduma team is trying to pass the buck and blaming everyone else.

 

The modems and devices out there which work perfectly fine with every other device imaginable ranging from cheap crap to the most expensive devices that have the ability to be networked may not all have the best examples of text code as firmware but they work seemingly fine with everything else, so please explain why your device and your work isnt to blame, you cant because its your job to make your device work with the modems your customers are likely to be using.

 

All the praise you have received for your so called extraordinary device seams to have given you egos the size of skyscrapers and you have dropped the ball massively. not to mention all the people who have spent hundreds of hours troubleshooting and urging their isp to fix problems you insisted has to be issues with there line, and all the money replacing cables and devices at home trying to eliminate issues at home, in some cases wasting thousands of dollars when there wasn't anything wrong with their isp, their line or anything part of there home network.

 

A hard look at yourself is needed and all your big noting yourself about being the only router to beat lag, claiming to be the best in the world at what you do, claiming to write the best QoS code ever written ect ect is a joke, if any of it is actually true, some long hours and late nights are needed to resolve the problems with you code. wake up to yourself, and take responsibility for your own mess.

 

How about making a rock solid product instead of doing everything half arsed and adding more and more features to something so very broken. That's product development 101 right there.

 

Im hoping you prove to be not another one off these fad companies, developing and selling something that cant live up to the advertised claims and when all the problems no longer can be explained away and your customers realize your product hasn't lived up to expectations and get sick of the excuses and 3 years of the same thing, that close shop never to be heard again.

 

How about get your facts straight before you trying blaming a company for someone else's problem? Most of these modems are Intel Puma 6 based which if you had half a brain would know they have issues regardless of what router is connected to them.

 

Some of them are even ISP provided modem/router combo units that have huge ping spikes without connecting any other router to them. I know because I've used almost half of these modems myself. While directly connected to them my ping would spike to over 500ms. This has nothing to do with Netduma or the product they provide.

 

The rest of the modems on the list are modems that members or myself have personally tested to find that they either are incompatible with the Netduma or they degrade your gaming experience and should be avoided if you want the best possible connection. Again, tell me how a modem manufacturer dropping the ball by using a bad chip or buggy firmware has anything to do with Netduma?

 

There is absolutely no router in the world that can fix line issues with your ISP. Guess what? I've had issues for the past 2 years with Comcast. They finally fixed it 2 months ago, I found myself a properly working modem, and all of my issues went away. Been using my Netduma as my main router ever since without a single problem. So tell me, how is that Netduma's fault for Comcast giving me an Intel Puma 6 based modem with lag spikes built into it and Comcast's line giving me packet loss?

 

If you have problems with your router, make a support post and we have a great deal of people that will be more than willing to help you. If you're just another troll here to complain about how you don't know how to use your router but it doesn't work then I suggest you quit while you're ahead.

 

I wrote this list of modems myself and I stand behind what I wrote. If you want to game, stay away from those modems. Regardless of what router you're using.

 

I am no way employed or paid by Netduma to say any of this. These are my own thoughts and in the words of bagsta69 "everything I type is my own free thought and not representative of Netduma blah blah blah blah sarcasm doesn't travel well on the internet blah blah blah bite me!!!"


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#17
Private Greenie

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The only thing that matters on this topic is when the known list of devices that dont work is 2 pages long and the known working devices is only as handful, the blame belongs with netduma, regardless of alledged issues in chipset firmware, those incompatible devices work perfected fine with millions of products for millions of worldwide users.



#18
I Am MoD BoX

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The only thing that matters on this topic is when the known list of devices that dont work is 2 pages long and the known working devices is only as handful, the blame belongs with netduma, regardless of alledged issues in chipset firmware, those incompatible devices work perfected fine with millions of products for millions of worldwide users.

 

 

They do not work perfectly fine. The DPC3941T is a modem that my ISP gave me. It has a built in router. I used it to play on PS4 for 1 day before I realized something was wrong. Sure enough, when checking the ping from my PC to the modem it was spiking from 1ms to 200+ms... Tell me, how is that a problem with Netduma? My ISP's modem was making my ping spike to 200ms without anything connected except for my ISP modem and my PS4. This is what happens when you have an Intel Puma 6 chip in your modem, which is 90% of the modems on the incompatible list.

 

 

https://www.theregis...t_firmware_fix/

 

https://www.dslrepor...r-Issues-138411

 

https://www.dslrepor...orum/r31134484-

 

http://www.zcorum.co...ure-Support.pdf


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#19
Netduma Fraser

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The only thing that matters on this topic is when the known list of devices that dont work is 2 pages long and the known working devices is only as handful, the blame belongs with netduma, regardless of alledged issues in chipset firmware, those incompatible devices work perfected fine with millions of products for millions of worldwide users.

 

Not sure how blame lies with us for hardware that has nothing to do with us at all but okay. You say we pass the blame but most people wouldn't even know to look at ISP line issues if we hadn't introduced the Internet Diagnostics feature TO HELP people. We actively tell them to contact their ISP to try and get them to rectify the issue. If there are bugs then we acknowledge those but we're not going to sit back and say yes your ISP line issue is totally on us when the issue was there before our product was even purchased by them, we just helped bring it into the light. 

 

Regardless, thanks for your feedback. If you have any issues please make a support thread.


Technical support:

 

Optimal Settings Guide - How to set up your Netduma R1 quickly with optimum settings. Includes: How to get your full speeds, opening your NAT & Geo-filter settings etc. 

FAQ - Includes: How to play with friends using the Geo-filter, I can't access the router control panel, Wifi keeps dropping out etc.

Knowledge Base - Main link to the Knowledge Base, for everything else please search here or on the forum. 

Current firmware version (1.03.6) - If you are on anything below this, follow the instructions carefully to upgrade.

 

Any other issues please make a new thread on the forum, thank you  :)

 

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#20
MrWhooz

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Do any of the compatible modems have a phone jack??? Also out of all the compatible modems which one do you recommend?





Also tagged with one or more of these keywords: compatible modem, modem, high ping, lag, jitter, intel puma, arris, surfboard

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