awa Posted March 17, 2017 Share Posted March 17, 2017 I'm getting very bad hit detection with bo3. when I was playing bo3 my ping jump from 20 to 200 in same game. also I notes that when i use PingPlotter the ping jump from 52 to 90.my connection is ISP> modem> netduma> PC and PS4.Reactive Algorithm70% anti-flood for bothShare excess enabledDisable IPv6 in WAN, LAN & miscDisable deep packet in miscEthernet cables all are CAT7 Link to comment Share on other sites More sharing options...
bbursley Posted March 17, 2017 Share Posted March 17, 2017 Same is happening for me lol. I posted pics almost exactly like yours the ping looks like a heart monitor xD Link to comment Share on other sites More sharing options...
bbursley Posted March 17, 2017 Share Posted March 17, 2017 Not sure if that's netduma related or not though I've only just used ping plotter once today ever so Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted March 17, 2017 Share Posted March 17, 2017 I'm getting very bad hit detection with bo3. when I was playing bo3 my ping jump from 20 to 200 in same game. also I notes that when i use PingPlotter the ping jump from 52 to 90. my connection is ISP> modem> netduma> PC and PS4. Reactive Algorithm 70% anti-flood for both Share excess enabled Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Ethernet cables all are CAT7 Same is happening for me lol. I posted pics almost exactly like yours the ping looks like a heart monitor xD What modem do you have? ColonicBoom 1 Link to comment Share on other sites More sharing options...
ColonicBoom Posted March 17, 2017 Share Posted March 17, 2017 That graph doesn't look good. Can you run the same test (pingplotter) direct from your modem to your computer so we can have a look? If it looks 'clean' then we know it's something in your setup and can make some suggestions. And what MoDBoX said. What's your modem? Link to comment Share on other sites More sharing options...
awa Posted March 18, 2017 Author Share Posted March 18, 2017 I have Cisco DPC3008. 8 Channel down / 4 Channel up. That graph doesn't look good. Can you run the same test (pingplotter) direct from your modem to your computer so we can have a look? If it looks 'clean' then we know it's something in your setup and can make some suggestions. And what MoDBoX said. What's your modem? I did and it looks the same. Link to comment Share on other sites More sharing options...
awa Posted March 18, 2017 Author Share Posted March 18, 2017 If you see the second picture I only used NETDUMA IP address and the ping jump fro 0.5 to 1.75. I tried to many Ethernet cables but the best is CAT7. even I used the cable provided with NETDUMA. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted March 19, 2017 Netduma Staff Share Posted March 19, 2017 I have Cisco DPC3008. 8 Channel down / 4 Channel up. I did and it looks the same. Do you reckon you could post a screenshot of a pingplotter test where the Netduma has been taken out of the equation? The pingplotter results suggest that something could be wrong with your line rather than the Netduma. That Ping Graph reading is most likely a graphics error however; make sure you're using the default Netduma theme and are using Chrome / Firefox and see if the ping reading is still 800+. Does the game play like you have huge lag spikes of 800ms+? It's more likely that the first pingplotter test with 80ms ping spikes is accurate, so a screenshot of that without the Netduma involved would help. Link to comment Share on other sites More sharing options...
awa Posted March 20, 2017 Author Share Posted March 20, 2017 The 800+ lag spike does not happen frequently. here is picture without NETDUMA and my speed test picture. also new picture with NETDUMA. so you can see there is no different. ISP> modem> PC. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted March 21, 2017 Netduma Staff Share Posted March 21, 2017 The 800ms lag spike will be a graphics error; it's highly unlikely to be an accurate reading, so I wouldn't worry too much about it. As for your line, it's clear that something is up with your line rather than the Netduma; you're getting a lot of spikes. I believe you should give that evidence to your ISP, but you could also try new Ethernet cables, making sure everything is correctly plugged in. Link to comment Share on other sites More sharing options...
awa Posted March 21, 2017 Author Share Posted March 21, 2017 The 800ms lag spike will be a graphics error; it's highly unlikely to be an accurate reading, so I wouldn't worry too much about it. As for your line, it's clear that something is up with your line rather than the Netduma; you're getting a lot of spikes. I believe you should give that evidence to your ISP, but you could also try new Ethernet cables, making sure everything is correctly plugged in. so what I understand that I don't need NETDUMA R1 if the problem is my internet line. because the NETDUMA doesn't make a different. even if I use Pingplotter from my PC to a modem. the graph looks the same. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted March 21, 2017 Share Posted March 21, 2017 so what I understand that I don't need NETDUMA R1 if the problem is my internet line. because the NETDUMA doesn't make a different. even if I use Pingplotter from my PC to a modem. the graph looks the same. You have a terrible signal coming in. No router can fix that, it's up to your ISP to fix it. Link to comment Share on other sites More sharing options...
awa Posted March 21, 2017 Author Share Posted March 21, 2017 You have a terrible signal coming in. No router can fix that, it's up to your ISP to fix it. I think what I see in my modem, I have perfect signal check this picture. it is not signal. my NETDUMA does not work right. as i said before "if I use Pingplotter from my PC to a modem. the graph looks the same." Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted March 21, 2017 Share Posted March 21, 2017 I think what I see in my modem, I have perfect signal check this picture. it is not signal. my NETDUMA does not work right. as i said before "if I use Pingplotter from my PC to a modem. the graph looks the same." Downstream power is way too high. Should be between +5 and -5 for a docsis 3.0 modem. If you get the graph looks the same with or without the Netduma then it is your signal. Has nothing to do with the Netduma fuzzy clam and ColonicBoom 2 Link to comment Share on other sites More sharing options...
awa Posted March 22, 2017 Author Share Posted March 22, 2017 Downstream power is way too high. Should be between +5 and -5 for a docsis 3.0 modem. If you get the graph looks the same with or without the Netduma then it is your signal. Has nothing to do with the Netduma your replay doesn't make sense. the perfect signal is between +15 and -15. Ok if i agree with you that I have horrible signal, so why the ping keep jumping when i ping the modem only !!! Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted March 22, 2017 Share Posted March 22, 2017 your replay doesn't make sense. the perfect signal is between +15 and -15. Ok if i agree with you that I have horrible signal, so why the ping keep jumping when i ping the modem only !!! Because the signal coming from your ISP into your modem is bad. Put a bad signal in, get a bad signal out. fuzzy clam and ColonicBoom 2 Link to comment Share on other sites More sharing options...
awa Posted March 22, 2017 Author Share Posted March 22, 2017 I'm going to say LOL. again your replay doesn't make sense. So if I disconnect ISP cable and pinging the modem, i will get better result. Please don't replay to something you don't know about it. Link to comment Share on other sites More sharing options...
ColonicBoom Posted March 22, 2017 Share Posted March 22, 2017 If you have a standalone ISP modem, connect your computer to it with an ethernet cable. If you have a router with a built in modem, from your ISP, connect your computer to it with an ethernet cable AND disable the wifi. Run pingplotter. Looks good = no problem with your line or equipment. Looks bad = try a different ethernet cable (maybe it's a bad cable). Still looks bad = a problem with either your ISP equipment or the line/signal from your ISP. Until you have resolved that problem with your ISP then there is nothing that we can advise you to change within your settings. The Netduma cannot fix a bad line/signal or faulty equipment from your ISP. titofuenla, Netduma Jack and fuzzy clam 3 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted March 22, 2017 Netduma Staff Share Posted March 22, 2017 I'm going to say LOL. again your replay doesn't make sense. So if I disconnect ISP cable and pinging the modem, i will get better result. Please don't replay to something you don't know about it. ColonicBoom's advice above is spot on, I would recommend following the steps provided. MoD BoX was also correct in saying that no router on the planet can fix a faulty line - if you want to get the best out of a router like the Netduma, you need to fix your line / ISP equipment first. We can still advise you on the steps to take in resolving the issue if you follow ColonicBoom's suggestions. fuzzy clam 1 Link to comment Share on other sites More sharing options...
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