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I just setup my Netduma router and everything is working fine except the VPN.

 

issue 1- Whenever I click on VPN on the left hand side, it goes to the page and then the google chrome web address box says "not secure" stating that I shouldn't use any sensitive information on this page. the VPN page also runs very very slow, unlike the rest of the pages.

 

issue 2. Before issue 1 was a problem, I would enter my username and password for the VPN service and I would get an error saying "can't communicate with the router" or something like that. What info do y'all need to so I can get this VPN service up and running:) 

 

Thanks! 

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Concerning issue 2:

 

Failed to communicate with router.

 

Firstly please try disable your anti-virus, adware or firewall and see if the error goes away.

 

If the error does not go away and you see failed try again in 5 s connection timed out in the log then you are trying to connect to a server that is down. Please untick enable click apply. Reboot the router and try connect to a different server please.

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Great catch on the non secure, however it is absolutely fine as it is a local 'site' so no one else can access it other than those on your network.

 

Double check this for slow interface: http://forum.netduma.com/topic/19266-slow-gui-interface-the-solution-is-here/

 

I am assuming you're using Hide My Ass is that correct? Use this configuration file and just switch out the IP for the server you want to connect to. You can find the servers here: https://www.hidemyass.com/vpn-config/UDP/ just open the relevant file, scroll to the bottom copy the IP and replace the existing IP in this config file then input the entire thing in the setup part of the VPN feature and enter your login details:

 

client

auth-user-pass
remote 212.38.167.194 553
proto udp
dev tun
nobind
persist-key
persist-tun
ns-cert-type server
verb 3
ping-exit 30
cipher AES-256-CBC


-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----


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-----END CERTIFICATE-----


-----BEGIN RSA PRIVATE KEY-----
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Great catch on the non secure, however it is absolutely fine as it is a local 'site' so no one else can access it other than those on your network.

 

Double check this for slow interface: http://forum.netduma.com/topic/19266-slow-gui-interface-the-solution-is-here/

 

I am assuming you're using Hide My Ass is that correct? Use this configuration file and just switch out the IP for the server you want to connect to. You can find the servers here: https://www.hidemyass.com/vpn-config/UDP/ just open the relevant file, scroll to the bottom copy the IP and replace the existing IP in this config file then input the entire thing in the setup part of the VPN feature and enter your login details:

okay so I think I did this correctly and I still get the "failed to communicate with router" error   & Yes I am using Hide my ass. 

 

The VPN config- link,  what do I do with that?  All these servers/numbers/letters/computer talk is confusing lol 

 

 

** The google chrome was still being slow only on the VPN page so i just switched over to Firefox and its running smoothly.**

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So for example, we're in the UK close to London so I would scroll down that list until I found London, then I would just choose one of them e.g. UK.London_LOC1S1.UDP.ovpn I would then download that file, when you open it looks similar to the above, at the bottom of the file you'll see an IP that will look like: remote 5.62.8.4 553 so you'd just copy that IP and then replace the IP in the config file above and put the entire thing in the router VPN feature.

 

Then just login using your Hide My Ass username & password that you got when you signed up & paid & you should be connected.

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Okay if you're getting that error take a look at this: http://support.netduma.com/support/solutions/articles/16000027772-common-vpn-errors

Okay so now that I'm trying different servers.  I get multiple random errors. The most common error i see NOTE: the current-- script-

 

if its not that  its the "failed try again in 5 seconds error"

 

I keep restarting the router.  that page didn't help :/

 

 

**update**  after trying the 11th server  i get a new error in the VPN log" TCP connection established"   (still not successfully connecting and saying :failed to communicate with router

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