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Posted 06 December 2016 - 11:37 AM
Official R1 Support Times: 10am - 6pm BST
Official DumaOS/XR500 Support Times: 12pm - Midnight BST
If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/