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Gigapower -cat5 in closet, would a switch be the solution?


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Don't hate me but I'm an ATT Entertainment employee who recently had Gigapower installed. The apartment that I have is a brand new development and some of the install has, to be polite, been installed ass backwards. On move in a tech came out to install and realized the only -cat5 capable of pulling the 1000mbps was locating in a bedroom closet. Of course it's where the gateway had to go. He mentioned it was stupid where they put it as opposed to the living room where I have my uverse TV connected. He said I should get 300mbps in the living room but reach out to his private cell in case I didn't. Oddly I have been getting at most around 50mbps and even less in the far bedroom from the initial access point. Reach out to him and he personal brought by a netgear gs108 prosafe gigabit ethernet switch and said put it in the living. I'm assuming the connect from the wall goes into that and both the htpc and uverse DVR receiver plugs into 2 of the other ports. Was the purpose of that to just get a direct connect on those 2 devices or does it boost it even more towards the 1gbps? What effect if any will it have on my TV connect, and can I plug a gigabit amplifier to boost in the far room? Any advice is appreciated. Just hate feeling I pay for this high of speed without the speed...even with an employee discount

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Hey, welcome to the forum! I notice this is your first post, just so you know this is a support forum for a specific router - Netduma R1 Gaming Router - not a general networking support forum but even if you don't have an R1 I would be happy to offer any advice I can to help. 

 

Am I correct in saying that you were connected via wireless in the living room/bedroom? If this is the case then it's probably due to a multitude of factors. Given it's in a closet the WiFi signal may not be strong enough to penetrate through all the walls. You could have a lot of wireless interference from your neighbours, in which case the least congested channel would need to be selected etc etc

 

By connecting directly through ethernet these factors will not apply and allow you to achieve your full speeds. I don't think you would have an issue connecting the amplifier if you are able to connect it using ethernet.

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