Please read carefully before posting. Failure to do so will result in you being redirected to this post.
Before posting a support thread:
- Look at our Wiki, most common questions are answered there. Includes more detail on specific features. You can find the wiki here.
- Search the forum for your question/issue as a solution may have already been posted. You can search by going here.
After doing the above and your issue still remains please create a thread following this template. This will enable us to help you as quickly as possible.
- What firmware version are you on? (Check at bottom of any page on the R1. If lower than 1.03.6 please follow upgrade instructions here first).
- What speeds do you get from multiple speed tests?
- What is your current setup? E.g. ISP hub/modem (Specify model) > R1 > all devices
- What is your specific issue? (Provide as many details as possible. If it is a lag issue include the screenshots from here in your post)
- Any other information (such as settings you may have previously tried).
Do not create multiple threads for your issue - they will be closed.
Do not jump in on other peoples support threads.