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Netduma upgrade (v 1.03.6j - Original Firmware)


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Is there any way to upgrade the firmware from 1.03.04 without going to OS and chancing damage to the router? I'm having some issues with connectivity that I would like fixed.

Edited by kmkaufma
uncertainty
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Yes, if you follow the instructions below, we can send you the hotfix, and then you'll be able to upgrade to either the most recent Original R1 firmware version, or DumaOS. It's also worth noting that if you decide to try DumaOS and don't like it, you can just downgrade back again. All we need to do is send you over the fix.

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  • 2 weeks later...
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51 minutes ago, Powerhouse187 said:

I am on an older version and would like to upgrade. I have remote assistance checked on.

Thanks

Have you double checked the above that port 7777 is open?

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  • 2 months later...
On 9/3/2019 at 4:00 PM, Tekfire said:

Hello,

I need to upgrade from  1.03.4 to 1.03.6 on my R1. I have confirmed port 7777 is forwarded and that Remote Support in enabled.

Hi I have not been able to send the fix to your router. Can you please make sure that you have correctly configured your router for the upgrade fix. Cheers

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  • 3 weeks later...
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31 minutes ago, TODDzillaInLA said:

lol change this title, every time I see a email I think there’s a new update which hasn’t happened in for ever

Very good point, I think that too. Have changed the title to a better representation. Thanks for the suggestion.

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13 hours ago, TODDzillaInLA said:

Please email me when there actually is a new update for the R1 

If you're signed up to our newsletter you won't miss it: https://netduma.us11.list-manage.com/subscribe/post?u=87a7aef5725cff4be341f1b26&id=5341b993d5

Also if you're on the R1 Beta list, you'll be emailed the update: https://netduma.com/r1-dumaos/

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  • 3 weeks later...
On 9/24/2019 at 3:07 PM, Tekfire said:

It should be set up now. Thank you. I also sent you a PM with my IP address.

Sorry I forgot about your request. I have sent the fix to your router now so you’re ready to upgrade!

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  • 4 weeks later...
4 hours ago, Grafti said:

Hello,

I would like to try once again to upgrade my R1. ¿How should I proceed?.
Due to satellite internet connection, las time was imposible, but now I have DSL connection

What version of DumaOS are you currently on? This will affect whether you need me to send you the fix or not.

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1 hour ago, Grafti said:

 

You need me to send you the update. In order for me to be able to send it, I need you to follow this guide:

http://support.netduma.com/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower

Let me know once you've followed the instructions in the guide and I will send you the fix!

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15 hours ago, Netduma Alex said:

You need me to send you the update. In order for me to be able to send it, I need you to follow this guide:

http://support.netduma.com/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower

Let me know once you've followed the instructions in the guide and I will send you the fix!

I'm having trouble due to my internet server. company I can not acces to the main router. I asked my company to remotely put the Netduma mac address on DZM, but despite them telling me the operation is OK, the test page says that port 7777 is still closed 😢.
Moreover, I'm runned out of free trials in that page 😢

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45 minutes ago, Grafti said:

I think the problem is solved. After contacting my ISP SAT once again, they have made me some changes, and it seems that port 7777 is now open.
Please, proceed

Great to hear that, I'll let Alex know so he can send the fix through tomorrow.

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16 hours ago, Grafti said:

I think the problem is solved. After contacting my ISP SAT once again, they have made me some changes, and it seems that port 7777 is now open.
Please, proceed

The fix has been sent! You can now upgrade to the latest Original R1 Firmware, or you can upgrade straight to DumaOS!

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3 minutes ago, Netduma Alex said:

The fix has been sent! You can now upgrade to the latest Original R1 Firmware, or you can upgrade straight to DumaOS!

Thank you very much!
Wich is the one you recommend? I also have a couple of issues with Wifi, so I would apreciate if you tell me where to post. Thanks a lot!

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7 minutes ago, Grafti said:

Thank you very much!
Wich is the one you recommend? I also have a couple of issues with Wifi, so I would apreciate if you tell me where to post. Thanks a lot!

Well i'd recommend trying out DumaOS since it's our latest software. You always have the option to downgrade if you don't like it.

You can sign up to the DumaOS beta and get your download code here: https://netduma.com/r1-dumaos/

If you experience issues after upgrading to DumaOS, you can post here: https://forum.netduma.com/forum/105-dumaos-on-netduma-r1-support-open-beta/

If you decide not to upgrade to DumaOS, you can post about your wifi issue here: https://forum.netduma.com/forum/12-original-netduma-r1-firmware-support/

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