I'm seeing the same inconsistencies when loading a profile - the hyper traffic service is a bit hit and miss. I have set my own gaming profile with xbox in the hyper traffic slot when I load up the profile all the settings are OK except the hyper traffic slot is sometimes empty. If I try to reload the profile it will eventually fill that slot.
Also and probably related if you have a service filled into the hyper traffic slot and you try to load a different profile with the same service in the hyper traffic slot you get error "Unable to apply settings because: 'Unable to update hyper services.: Duplicate service.'. Please contact http://forum.netduma.comwith this message"