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chand93

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  1. chand93

    R1 resetting everyday

    Hi guys, I appreciate you guys are very busy but im having trouble arranging the return thanks to dhl,i've sent a email to the main address explaining that collection did not occur. The router is all packed ready to go,on a side note its depressing to be without R1 assistance ingames and going from a match winner back to regular old 'food' again.
  2. chand93

    R1 resetting everyday

    Thanks Jack that's terrific! will do now
  3. chand93

    R1 resetting everyday

    Hi Jack, Just tried connecting wired to laptop but it says no Internet access,on wireless is fine ,my ps4's wont connect wired too.'failed to obtain an ip' if i manual input an ip (settings) then it fails on internet connection instantly.I've had the R1 about a year and bought direct from you guys brand new Thanks!
  4. chand93

    R1 resetting everyday

    Hi there guys,i'm back with new information: 1.I decided to live with the resetting problem and reconfig it every time ,which is a major pain but nothing i tried worked 2.Now after todays reset its decided not to work with wired connections ,only wireless.My PS4 is unable to obtain a IP address auto or manual,i've tried multiple reboots and manual resets. I'm starting to think the hardware is faulty as ,open reach modem > ps4 works,bt home hub > ps4 works , open reach modem > netduma > ps4 did work up to a few hours ago,nothing was changed it just disconnected itself Edit* how do i send it in for a repair or replacement as of now its unsellable Edit 2* Tried bagstas remedy to rebuild database ps4 ,was a long shot as 2x ps4 1x ps4 pro 2x laptops all test prior wouldnt connect wired and unfortunately the rebuild database didnt work
  5. chand93

    R1 resetting everyday

    Its near a power outlet not sure if i can move it much further,but i'll try,i'll do the reset now and will report if anything happens.I must mention the only thing changed was swapping the downstairs ps4 for a ps4 pro,not sure if that could affect anything but prior to getting the pro it was working properly,the pro also appears as a nameless device after the reset where as the standard is called Playstation 4 even after reset. I searched forum but unfortunately the only other person with a similar problem seems to have rage quitted,so hopefully we can get to the bottom of this rare situation with the R1. thanks dudes
  6. Since owning this router its been amazing and game changing,unfortunately in the last week i've encountered a problem.The R1 completely factory defaults everyday for no reason and i have to set up again and yes i do tick cookies. 1.Firmware 1.03.6 2.N/A 3.Open reach modem > R1 > Ps4 4.As above 5.Tried resetting many times Thanks *Edit* i'd like to add certain settings remain intact such as ppoe login information and theme change
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