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Netduma Fraser

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Netduma Fraser last won the day on March 24

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About Netduma Fraser

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    Tech & Customer Support

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  1. Did anyone else access the router at the time or were any settings changed? It's very strange that it would just shutdown and then not be accessible. Did you have a power cut?
  2. Hey, welcome to the forum! Make sure the router is plugged directly into a wall outlet, not an extender. Then please try this guide: http://support.netduma.com/en/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help
  3. Netduma Fraser

    The Division 2

    Thanks for the information, did the Geo-Filter appear to get you a game within its' radius?
  4. When you're kicked to the lobby and can no longer connect back with filtering mode please look at the map, do you see anything blocked? If so please ping it and provide us with the ID
  5. Netduma Fraser

    aide DumaOS

    The QoS guide there links to this page for full speeds: http://support.netduma.com/en/support/solutions/articles/16000076586-dumaos-optimal-settings-guide-speeds
  6. Netduma Fraser

    r1 has issues

    You need to have turbo mode enabled as well as super turbo mode for the QoS to be disabled. Also disable IPv6 in WAN & LAN and deep packet processing in miscellaneous settings.
  7. Thanks for your use case as well, I've passed it on to the team to see if it's something they want to include in the future
  8. Netduma Fraser

    Guest network IP scheme

    It would use the same range as the regular devices that are connected I believe so you shouldn't have to do anything different for guest devices, they can use the same range.
  9. Netduma Fraser

    Nvg448b bridge mode

    Okay not to worry, in this case I would recommend having bridge mode disabled. Put the router in the NVG DMZ, disable WiFi, UPnP & any port forwarding rules on the NVG. Then you can remove the PPPoE info from the router and use it as normal. It's basically the same as using bridge mode in that scenario. Just make sure all wired devices are connected to the router and none connected to NVG.
  10. Netduma Fraser

    Network Prioritisation

    That's really strange, there's probably been some confusion then in the cloud. No it just pings it, doesn't show on the map. I did let the team know and they're doing updates on the cloud currently.
  11. Netduma Fraser

    Network Prioritisation

    Where in the world do they appear though?
  12. Netduma Fraser

    UPnP Drop and Not Working

    I doubt the QoS is better than what we can offer. Are you having issues? If so I suggest you make a post and we can take a look.
  13. Netduma Fraser

    Help with dialing in geo filter

    I don't think it's hardware really, for issues that seem to be unexplainable for you two they may be. People have been having these sorts of issues since the router was launched, they're common networking issues that occur for users and usually related to incorrect settings.
  14. Netduma Fraser

    Nvg448b bridge mode

    You need bridge mode on the nvg and then PPPoE on the router
  15. Hey, welcome to the forum! If you're using Strict Mode off (which you should be for Destiny) it'll allow servers outside your radius. Also if any icons have a dashed circle around them then it means they're ping assisted and so will appear outside your radius.