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Posted by Netduma Luke on 06 June 2017 - 08:19 PM
Posted by Netduma Iain on 16 November 2016 - 04:10 PM
Hello to old friends and hopefully new ones I'll get to know. Sorry I've been away for so long, developing version 2.0 (named DumaOS) has been a mammoth task.
As a reminder, DumaOS is the next version of the software. We've been working on this for over 6 months now and it is a huge transformation from our older versions. It will be a free upgrade to all NETDUMA R1 customers.
We had planned on releasing DumaOS this Autumn. However it is been a much larger task than we originally foresaw. As we've gone through development we've realised just how many more features we can add so we've taken the time to do this now to make the OS as great as it can be for you guys. We're very proud of it and we think it blows even our current router software out of the water (which already blew the other routers out the water ).
The new timeline is below. No doubt some of you may be disappointed and that is fair. But please beware that 1) the upgrade is free of charge 2) we'd much rather give you a stable version with awesome features than a rushed version which is buggy.
- Mid December - Early closed beta: this will be just be a handful of users because most people would not be willing to use this software in this state because it will be a downgrade from your current versions
- Mid January - Coal Mine beta: a much more developed version of the OS which, like with previous upgrades, will be available to all the Canaries in the coal mine to test
- Mid February - Open beta: a public beta which you can all apply to be a part of. This version will have all the major new features ready for testing (including anti-jitter, anti-spike and much much more that we can't reveal yet!)
- Full Launch: sometime after the Open Beta, dependent on feedback
I'm feeling pretty confident with these deadlines but you never know with software. It could end up being before or after but there shouldn't be any major surprises.
Thanks so much for supporting NETDUMA all this time, we're really confident you're gonna love DumaOS as it truly transforms routers in a way not seen before.
Below is a little teaser. It is the least interesting feature but gives a lot of clues about what’s is to come. Have fun speculating
syslog.png 523.69KB 110 downloads
CTO and founder
PS look forward to being involved in the forum much more as we start the closed beta.
Posted by Netduma Fraser on 08 February 2016 - 05:48 PM
Please follow all instructions very carefully.
DO NOT ASSUME YOU'RE ON 1.03.5m PLEASE CHECK FIRST.
If you are on a version lower than 1.03.5m please do not upgrade yet. If you are on 1.03.6h YOU DO NOT NEED TO UPGRADE. You are on the latest version. The only difference between g & h is an updated EULA. There is no feature difference.
To check the version you are on, scroll to the bottom of any page on your Netduma router's interface. If you choose to upgrade without contacting us you could completely break your router. You will then need to pay for the router to be returned to our office in the UK and then sent back to your home. DO NOT ATTEMPT TO UPGRADE BY DOING EACH UPGRADE IN SEQUENCE (NB: the reason for charging you for this potential return is we have not charged for any upgrades (because we love our user community) but we cannot be penalised for people not reading clear instructions).
Instead, comment here saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING.
1. Upgrade Instructions
- Download the upgrade here
- Go to the Upgrade section on the Netduma interface
- Choose Advanced
- Ensure preserve settings & check version are ticked.
- Click browse & navigate to where you downloaded the upgrade file and click open.
- Click upgrade, it will take around 3 minutes. Please do not unplug the router during this time.
- If you are wired to your computer or connected via Wifi (and won't automatically connect to another Wifi name) you will be taken to the home interface screen when the upgrade has been completed.
- If the rare event that you get an error message please contact us and do not turn off the router. Do not worry, it just requires some help from our team.
If you already have the beta version (1.03.6g) you do not need to upgrade. If you have purchased the router after June 1st you will have version 1.03.6h, DO NOT DOWNGRADE TO .6g! .6h doesn't have any new features.
2. Geo-filter Changes
- If you are a Halo 5 Xbox player there is now a new service to select "Halo 5" please use this if you are going to play the game. Otherwise use the standard service as usual.
- "Enable/disable" button is now a check box, so ensure it is checked to be sure it is on.
- Low Resolution Map check box is for browsers such as Safari that don't render the state/country lines and further detail correctly. Ticking this will remove them so it will work for those browsers.
- You can now Temporarily Ban a dedicated server. Clicking on a dedicated server on the map will bring up the host descriptor box as usual. A "Temp Ban" button will now be available. Once clicking this you will be given a warning as banning it whilst you're in a game WILL kick you from the game. You can remove your bans by clicking the "refresh icon" that is the last red button on the right under Low Resolution Map.
Please note, the dedicated servers will stay banned for 5 minutes or until you click the refresh icon.
You may block a dedicated server and notice you still get a game in the same location. This is because there are clusters of dedicated servers in the same location.
3. Congestion Control
- Device prioritisation has been split into two tabs "Upload" and "Download" so you can prioritise devices by just upload/download or a device by both at the same time.
- Hyper Traffic, this means you can prioritise your gaming device, so that it will bypass everything in your home and packets will go out/come in first no matter what other devices in your home are doing. Resulting in very little jitter/ping increases. Do not use this for high traffic situations such as downloading torrents.
- This page is used to load the profiles you have on the router. It comes with pre set profiles we have made. These are built in and cannot be deleted - you do not have to use them.
- You can choose the profile you want to load, if you have extra profiles that have been imported/created by you they will be in the list.
- You are able to select the settings you do/do not want to load from the profile.
- If a setting is greyed out this means those settings were not included in the profile so you can not select/deselect them.
Please note a profile may take a few minutes to load, it will let you know once it's done.
- You can see the profiles available on your router.
- You can import profiles if you have been sent one by someone else. A box will pop up prompting you to select the file, it will be a .json file you'll need.
- You can export profiles that you have made which will then automatically download a .json file. You can then share this with friends/other duma users for them to import onto their router.
- You can delete profiles that you have made or imported - Please note you cannot delete the default profiles that appear on the router from the NETDUMA team.
Save Current Settings:
- What ever settings you have at the time will be the ones that are saved.
- You can give your profile a name e.g. Fraser - Amazing BO3 Profile, credit yourself as the creator and give a little description of the profile.
- You can then choose the specific settings you want to be included in your profile. You can turn off any of the options listed if you do not want it included. Please note some settings may not be best on the persons router that is importing due to location, speeds etc.
- Once you have save your profile go back to Manage Profiles. Your newly created profile will now be available at the bottom of the list. You can then choose to Export this profile if you want to share it with others or delete it completely.
Auto Speed Setup:
In bandwidth settings upon inputting your speed you will be asked if you want the router to update the settings according to your speeds.
This upgrade will provide you with lots more options than previously to enable you to tweak your settings and get the best out of your router.
There are lots of other small things you will notice, more tours, increased feedback when saving options etc.
- Implemented profiles.
- Implemented temporary server ban.
- Implemented hyper traffic lane.
- Improved backend device prioritisation system.
- Fixed device prioritisation bug with turbo mode.
- Created more user tours.
- Decoupled download and upload device prioritisation.
- Updated UI to consistently notify user with dialog boxes.
- Implemented generic dialog for better user input and error handling.
- Added scroll bar to GF service selection for multi-device homes.
- Fixed bottom page scrolling bug in misc section.
- Implemented loading screen for misc & other pages as confusing otherwise.
- Implemented auto-setup when user sets bandwidth.
- Moved Geo-Filer enable to checkbox and added loading screen.
- Removed unsupported Wireless mode from menu.
- Fixed ping-assist for PPPoE connections.
- Cleaned up missing page titles and favicons.
- Added service for Halo 5.
- Updated upgrade page including link to wiki with latest firmware.
- Intro tour automatically updates speed settings for user.
- Warn user that congestion control is disabled when super turbo is enabled.
- Updated wifi-workaround & bleeding edge factory reset parameters.
- Updated default speed to 100/10 it's 2016!
- Removed internal log output from wan and lan.sh.
- Fixed WAN update bugs.
- Implemented more tours and added logic to handle loading sequences.
- Allow double quotes in device names.
- Wait for firewall locking instead of error.
- Bidirectional port selection for Geo-Filter and Hyper-Lane.
- Fixed blurred text on Ubuntu Chrome.
- Implemented click-wrap EULA for future customers.
- Toggle level of detail for Geo-Filter map for slower devices.
- Fixed delete device operation with reserved IP bug.
- Full device service cleanup on delete.
- Updated the Intro tour to demo profiles and cookies.
- Added sub-loading screen for cloud on misc for faster page loading.
- Reload Geo-Filter after applying any firewall/network settings.
- Fixed minor init bug.
Some additional notes that will be helpful:
- Temp server ban lasts 5 minutes. This is not forever, or else you will eventually have nothing to connect to for gaming.
- Temp Ban will ban one dedicated host, but there may be others in the machine rack that are also hosting games. Don't panic, this is normal.
- UNDO Temp Ban. It's the square to the right with the two circles, this will release your previously banned dedis. Yes, this will also release the one you just banned.
- Don't have Hyper Lane enabled when you are going to download a large update patch.
Posted by Netduma Luke on 27 January 2017 - 02:02 PM
Luke here with an update on DumaOS. Iain would usually be the one to post this but he is travelling at the moment and he was adamant we shared this with you before the end of the week.
You can read the update on our site here:
And here is a copy and paste below:
We are pleased to announce that the development of DumaOS, our new router operating system, is progressing very well and testing is underway. As a reminder, DumaOS will be available for free to all our users, and it consists of:
- An entirely new OS for your NETDUMA – Unlocking the full potential of your router for the first time in history
- Completely redesigned interface – Highest level of performance and yet easy to use
- Even better QoS – You already have the best QoS but now it’s even more powerful, squeezing every last drop of performance with patent pending anti-jitter & anti-spike technology
- Existing features upgraded – We’ve improved all the functionality you know and love
Further, DumaOS is so fluid and flexible that once launched, we will be able to roll out new features and upgrades at a speed never seen on routers before. We are so excited about the potential of this software and the amazing features we will be creating for our users.
We are currently approaching users on our community forum to invite them to become testers. The users we approach are based on many factors, including locale and experience with testing. If you are not approached please do not be offended – by its very nature testing means using software that is not yet fully stable so we are deliberately limiting the number of testers.
Shortly after this phase we will extend the testing to the ‘Coal Mine’, our long-standing community of beta testers. We then expect to launch an Open Beta in March, which will allow any Netduma user who wishes to become a tester to take part.
Finally, we have started a mailing list for updates on DumaOS development. If you would like to receive these updates, please enter your email address here
Posted by Netduma Iain on 24 March 2017 - 05:45 PM
Iain here with a long-awaited news update:
First of all we realise there has been a lot heated discussion in this thread about when DumaOS should / will be ready. It's great to see so many of you are passionate and excited. For the handful of users who are feeling impatient please be assured we are working as hard and as fast as we can to get a version ready for you. We are very confident you will love the results once the upgrade is available. However, transitioning from a small number of testers to tens of thousands of open beta testers is a huge leap so we are doing everything we can to optimise the OS before we do this.
If we rush out a version that is not sufficiently tested then we run the risk of doing more harm than good. You, as a tester, will have to wait on us to fix issues while your gaming suffers. And as developers it puts us under a lot of pressure that is not conducive to creating great router software.
So when will the Open Beta begin? Well the closed beta is already underway and it is going well so far - the feedback has been very positive and thanks to our testers we have resolved a bunch of issues meaning we're getting close to a fully stable version. Once we reach that point we will expand the testing to more of our closed beta testers. This means we are confident we will have an upgrade for you in the near future and we are even more confident that you guys will love DumaOS, but ONLY WHEN IT'S READY!
Thank you for all your support, patience and enthusiasm. And to tie you over, attached is a new screenshot from the UI (left click to expand). This is the 'Dashboard' feature, which allows you to pin your favourite features onto one single screen. This creates one master page from which you can control DumaOS. Have fun speculating what each feature is for!
Iain & The Netduma Team
DumaOS Screenshot.png 852.32KB 107 downloads
Posted by Netduma Fraser on 06 September 2016 - 05:37 PM
Posted by Netduma Iain on 26 August 2017 - 12:32 PM
I really hope this isn't true. We're all absolutely devastated by this at the office. Everyone knows and loves A7 here. He was one of the first people to hear about us even before we launched. He's been a supporter from the very start and his passion never stopped. He was one of our first fans and biggest fans and we were all fans of him. I'm just glad he got a chance to try DumaOS as I know he really wanted to.
I don't use twitter much at the moment but I knew anytime I opened it my DMs would be full of A7 linking videos of him wrecking noobs and dat crispy connection as he put it.
Such shitty news. Not to make it about NETDUMA but I just always imagined A7Legit being there with every new release giving me his feedback. I'm going to change the codename of DumaOS 1.0 to A7Legit in his honour. RIP mate
Posted by Netduma Fraser on 25 July 2017 - 04:54 PM
Posted by Netduma Fraser on 26 August 2017 - 12:31 PM
Commenting with the hope that this isn't true. A7 has been here from the very beginning - day 1. The DumaArmy has taken a heavy blow with this news and I think all of us here will remember A7 as a gamer through and through just like the rest of us. It was his passion. He will be widely missed on this forum & by everyone who knew him. R.I.P A7 my thoughts & love go out to his family & friends during this difficult time.
Posted by Netduma Fraser on 29 January 2017 - 12:46 PM
Wait so this isn't gonna be open beta next month? Are you for real?! I thought that the whole closed select few beta was this month what have you guys been doing then. I thought that the previous timeline stated something different. I was looking forward to February for antispike and antijitter.... And I know I'm not the only one who really needs this....I'm sorry but I'm heavily disappointed now.
You're not a developer so you can't know how these things work which is fine, let me tell you. Find bugs > gets fixed > find bugs in new version > gets fixed so on and so forth. In each version you then need to test all the things you were testing before as well as testing for the bugs that should have been fixed in this latest version. As you can imagine this can obviously push back the timeline. I'm sure it explains in the previous thread that timelines are not rock solid. Video games push back their release date all the time - and you're actually going to purchase that product, you're getting this upgrade for free. So I would ask for a little patience as completely redoing the firmware from the ground up is no easy task.
Depending on how the testing goes will determine how fast everyone gets to use it. Would you rather we throw something completely buggy & unusable at you or something more polished that may only have a few minor bugs here and there? I know what I'd prefer. I'm playing a game at the moment that's been fully released, has major bugs like it will just crash whenever it feels like it. I would've been happy for them to defer the release a bit to fix this but because they rushed to get it out for Xmas they have a buggy product that they then have to fix with updates. You deserve more than that.
Posted by Netduma Luke on 26 August 2017 - 12:48 PM
Absolutely gutted to hear this terrible news. A7 was one of the most enthusiastic and supportive people I've ever known. Whether it was on these forums or on Twitter, he was always so positive and seemed to love life. He was also a ridiculously good gamer, his KDs were off the scale. We will contact his family to send our condolences from everyone in the DumaArmy.
Rest in peace A7, you will be very missed.
Posted by Chive972 on 04 April 2017 - 10:28 AM
**Pour la version française, cliquez ici: http://forum.netduma...mieux-cest-ici/ **
Following many requests, I present today the best configuration (from my point of view) available on the current version of the NetDuma.
I hope this topic can help you before the arrival of the new firmware.
I will expand this topic as best I can to please everyone so do not hesitate to come back later for news (I think add updates regularly enough) and give me your reviews / tips to improve it At best: http://forum.netduma...nd-suggestions/
I'm talking to new users as well as experienced users, even confirmed users playing on COD, Destiny, FIFA, ... on any medium (Game Console or PC).
I would like to point out that these adjustments are the result of my experience and advices I have been able to glean over the months.
1) Configuring your ISP modem – (Modem with built-in Router combo units.)
At first, we will dwell on the configuration of your ISP modem/router combo unit.
I would not dwell on the specificities of each box (DHCP, static IP, ...) and lets you search the information by yourself.
You can configure your ISP modem with your NetDuma in two ways: DMZ or bridge.
A DMZ is a virtual zone designed to accommodate equipment that will not be affected by the security rules of the box (but this is still the main router) while the bridge mode is used to make your NetDuma your router Main and connected "directly" to the Internet.
The DMZ is available in most the ISP modem with built-in routers combo units of the market but this is not necessarily the case for bridge mode. Be aware that some ISPs lock down the modems UI or may not allow access to the modems UI. Contact your ISP for help and information regarding this if needed.
If you want to configure a DMZ (to be done on your modem): For modems with built-in router combo units.
A) Configure a Reserved IP address for the R1 on the Modem/Router
You must configure a reserved IP with the NetDuma's MAC address (this is available on the back of the router on the label.) Example: 56: 2d: 36: p9: 56: b2) on the modem.
You must activate the DMZ for the reserved IP address you defined earlier. Place the IP address that was reserved for the R1 router into the modems DMZ.
C) Disable UPNP on the modem. If feature is available.
(UPNP allows automatic opening of ports used for your applications and games.
Since the NetDuma will take over this task, it is preferable to disable it.)
D) Delete all port forwarding rules on the ISP Modem/Router and R1 router
If you had previously set up rules for your console, you should delete them
E) If you want to configure the bridge mode: Putting a modem/router into modem only mode.
As for bridge mode, Some ISPs use DHCP to pass the WAN IP address like Cable ISPs or with ADSL, use PPPoE to pass the WAN IP address. For ADSL/PPPoE connections, user name and password maybe needed to input on to the NetDuma R1 so that it can authenticate thru the bridged modem. This is only seen on some DSL ISP services. Cable ISPs do not use authentication and just use DHCP to pass the WAN IP address to the NetDuma R1 router. No configuration needed for most Cable ISP services. After the modem is bridged fully, the WAN IP address should appear on the R1 router if all is configured correctly. Test with a Lan wired PC directly to the NetDuma R1 router and test of internet connectivity.
Users should contact their ISP providers for additional help and information if they need there modem/routers bridged when using an external router like the NetDuma R1. Some ISPs may not support bridging of modem/routers or the actual hardware may not be supporting of bridge mode.
2) Configuring your Netduma (preferably Chrome or Firefox and AdBlock disabled)
A) Verify the Netduma firmare version
Make sure the Netduma version is the 1.03.06g or 1.03.06h (if you are a new user, you should already be on the latest version).
If this is not the case, please post a message here:
You can also post a topic in our section or ask for help here:
Enable "Enable cookies"
To ensure that the options set in your Netduma are backed up, make sure that the option is checked in the "Settings" tab and then "Miscellaneous".
3) Locate your console
Your console may be recognized as an “unnamed device” by your Netduma in the connected devices list.
To find it, turn on your console and go to the network settings.
You can edit the host name of the console within its network settings so that the console appears on the R1s connected device list correctly for easier identification.
Locate the IP address associated with your console and compare to the list of devices on the Device Manager page.
After locating your equipment with the IP address (note this value, it will serve you later), you can rename it to facilitate your needs.
4) Configure host filtering
Host filtering will allow you to delimit a geographical area that will limit the number of players that can connect to your host. You will now be connected to hosts with very low ping and therefore much more fluid gameplay.
To set the host filtering on your console, click the Select service button.
Choose your console then the service that will be associated with it (PSN, Xbox Live, ...).
In the geo-filter section, click on the house icon and click on your geographical area again (you can use the magnifier icon and the zoom factor to delimit a zoom area on the map).
Adjust the radius of the filter with the Filter by Distance bar according to your geographical area (800Km for Europe for example and more in less densely populated areas).
The ping assist can be reduced to zero and you can activate the strict mode option if you are playing Call of Duty.
5) Configure congestion control
This section will allow you to optimize your connection in order to cancel "latency and make the network flow of your gaming device a priority.
In the Anti-Flood section, select the "Reactive" algorithm and then adjust both bars to 100%.
Click on the "Set Bandwidth" button, you will now be able to enter information about your bandwidth.
To best adjust these values, try a test at http://www.speedtest.net and retrieve the values.
You can then type them and confirm by clicking on "Update Bandwidth".
A pop up window appears, click "No".
You can return to the previous window by clicking on the "Congestion Control" tab.
Switch back your download and upload to 70%.
Touch the Device Prioritization section only if you use a computer to stream your games.
If so, locate your computer on the star and adjust the priority level for that device.
For Hyper-traffic, click "Add New Hyper Service".
Select your console then the service (which will be the same as you previously selected in the host filtering).
6) Configure DHCP Lease
Here you will set up a reserved IP address for your console.
Click the "Reserved" button and then enter the last number of the IP address you wrote down.
Once this is set, your game console will always get the same IP address when it is turned on. It should never change.
7) Configure port forwarding
You will be able to define rules and open the ports necessary for communication in your console, the associated system and the game for better fluidity.
Here are the known ports to open:
TCP: 80, 443
TCP / UDP: 1024-65535
- XBOX Live:
TCP / UDP: 1024-65535
You will need to enter the IP address value associated with your console previously noted for each rule.
(I leave you to find the ports to open according to your game if your console does not appear here (Wii, Nintendo Switch, ...).
Then click "Apply" to confirm.
8) Disable UPNP
Simply uncheck the Enabled option and click the "Apply" button (if the load is too long, click on the NetDuma button in the top left corner).
9) Configure the LAN & WAN part
You can disable IPv6 by clicking "Disabled" and then "Apply". This should be disabled for users that do not have native IPv6 support from there ISP services.
For experienced users: you can define a fixed MTU.
To do this, disable the MTU auto by clicking "Disabled" and enter the desired value (1492 for ADSL, 1500 for a cable or fiber connection). Automatic is preferred is most cases.
10) Configure the Miscellaneous part
Make sure the following options are checked:
- Enable Cookies
- Allow self-feedback (no personal data ever) to help improve the R1
- Allow Remote Access to NetDuma tech support
11) Configure your console
We now will finish with the network configuration of your console.
Launch a manual configuration et register the following informations:
IP address: 192.168.88.X
Network mask: 255.255.255.0
Primary DNS: 192.168.88.1
Secondary DNS: 0.0.0.0
Proxy (if available): no
DHCP hostname: not specified
For the beginners, use the automatic value for the MTU.
For the experienced users, use the same value of MTU used previously.
My topic is now finished.
A big thanks to Mr. e38BimmerFN who translated the entire thread.
I hope that will help you as well as possible and I remain at your disposal for any additional information. As mention above, do not hesitate to inform me of your remarks and suggestions: http://forum.netduma...nd-suggestions/
See you soon on the forum fellas
**Pour la version française, cliquez ici: http://forum.netduma...mieux-cest-ici/ **
Posted by Netduma Fraser on 09 March 2016 - 03:46 PM
Please read carefully before posting. Failure to do so will result in you being redirected to this post.
Before posting a support thread:
- Look at our Wiki, most common questions are answered there. Includes more detail on specific features. You can find the wiki here.
- Search the forum for your question/issue as a solution may have already been posted. You can search by going here.
After doing the above and your issue still remains please create a thread following this template. This will enable us to help you as quickly as possible.
- What firmware version are you on? (Check at bottom of any page on the R1. If lower than 1.03.6 please follow upgrade instructions here first).
- What speeds do you get from multiple speed tests?
- What is your current setup? E.g. ISP hub/modem (Specify model) > R1 > all devices
- What is your specific issue? (Provide as many details as possible. If it is a lag issue include the screenshots from here in your post)
- Any other information (such as settings you may have previously tried).
Do not create multiple threads for your issue - they will be closed.
Do not jump in on other peoples support threads.
Posted by Netduma Fraser on 30 August 2017 - 10:57 AM
As you may or may not be aware one of our dear friend's and fellow DumaArmy member A7Legit passed away recently (you can give your condolences with others here: http://forum.netduma...passed-away/).
It was suggested that we throw a tournament in his honour. I think that is a fantastic idea. Rather than me just deciding what we should do I think that as a community we should come together and decide on how to run this tournament.
I will start out with a few ideas and provide a generic outline of things to decide on, then we can discuss them, come up with new ideas etc. I'll update this top post with the suggestions gathered and then after awhile I'll create a poll and we can vote on what we want the final tournament to look like. After that we'll do signups and finalise the plan.
- I don't know if A7 would have liked WW2 or not but a WW2 tournament could be nice, playing the CoD game that he was unfortunately never able to try out or possibly play one of his favourite CoDs - BO3 perhaps?
- Free For All
- Instead of a prize I think:
- A donation to his family that everyone can contribute to (sent in a massive card with short condolence messages)
- A donation to a charity like the British Heart Foundation (i.e. a charity that deals with the heart) that everyone can contribute to (alongside the card above saying how much we raised in his name)
Things to decide on:
- When should it take place?
- Anything else?
Please be polite and respectful in this thread. I won't tolerate any rudeness.
Early December if WW2
October/November if BO3
WW2 may not have as many players as possible
Posted by ColonicBoom on 15 May 2017 - 05:36 PM
Not all of here are tech people, explain what the problems are, tell us what you're planning to do. I don't buy into 'it's the nature of the beast' at all, I'm sorry, it's just not good enough.
As for holding to account, we should all be holding the devs to account.
How hard would it be to provide a weekly post that says 'this is what we've done, these are the problems, this is what we're working on'?
I like many people here am very frustrating at having the carrot dangled, and then see it moving further away over time.
I'm still frustrated, your reply doesn't deal with the issue at hand at all.
I'm sure you're just as frustrated at having to trot out the same reply to people asking?
You're right, and there's a reason people won't stop complaining, because they're frustrated.
I'm not alone here, go back through the 28 pages of this thread, there's countless complaints from many different people, Mod's are firefighting, whilst devs are on radio silence.
You hit the nail on the head. People aren't all 'tech people'.
So if they say 'fixing bugs' then it won't be a 'good enough' response. But if they waste an hour posting up technical details about what bugs were found over the last week or so, and what was done to rectify them, then very few people will care/understand and a ton of development time is wasted. And it still won't stop people complaining.
And like you said, I'm a moderator and nothing to do with the development, so if everyone knows that then why do people keep posting it then? What do you think is going to change, other than adding a little bit more misery to my day than the last person that posted the same thing.
Carrot dangling is how marketing works.
I really don't understand why so many people get so agitated about this though.
If a movie you want to see gets delayed for some reason, would you have a go at the production company on the internet, tell them they're a disgrace, and disrespectful, etc? Be thankful that Michael Bay isn't developing the firmware.
And yes, it is very frustrating having to answer 'are we nearly there yet?' so often.
Posted by BENORMOUS on 05 July 2017 - 10:46 AM
I bought a new house back in 2013 it was built in 2012 and I was the first person to live in it.Eeverything from the cabinet to my home was brand new even my internal wiring that builder fitted was brand new but this is where my problem was
My connection/hit reg fluidity etc in game was very very inconsistent,I may have had one week of fantastic bullet reg then the next week was awful and so on sometimes making me suffer for months at a time before it came great again,it made no sense at all to me and I tried everything from new ethernet new dsl cable resets reboots but nothing gave me a solution until around a week ago
I bought myself a new master socket and faceplate suitable for vdsl and when looking at my wiring it seemed really hard wiring hard to bend not soft like copper so I'll explain my wiring route
Bt provide a line from the cabinet this is a cable called cw1308 it's pure copper slightly twisted pair it runs underground in a duct and pops up out the floor right by my front door it was then jelly crimped onto a wire the builder had fitted when he built the house,this cable was nothing like the cable from Openreach that fed the house it was hard solid wiring not very easy to manouver or bend,i put a magnetic screw driver to this cable and it stuck with a solid magnetic connection not a good sign I know full well copper isn't magnetic so after researching the net for an explanation I found it to be something CCA copper clad aluminium something totally unacceptable and not good enough for the job it was trying to do it's very prone to interference and it run very close to power cables and coax that feeds my sky box
I immediately ripped it out and had bought myself 20 mtr of cw1308 to replace it,as a test i cut off about 6inch of the CCA and put a lighter to it and it melted flopped over like paper would lol and ever since this new cable got fitted my line stats my snr and line attenuation completely changed and I can say gaming has never ever I'm my time of gaming felt so rock solid and the enemies are dropping like flies,if you have had any experience that sounds like mine I urge you to check out the wiring within your property because I assumed by having a newly built home everything should be great but boy was I wrong
I hope this helps people out and others discover shoddy jobs left by builders and get theirs replaced with nice new copper it's a 2 minute job just get it checked out guys
Posted by Jettman on 25 March 2017 - 04:25 PM
Posted by RILLA au on 21 March 2017 - 03:06 AM
I feel I can comment here as an outsider who owns a software company (relatively small with 17 developers)
I can assure you that NetDuma want this to be released as much as we do. I know what it's like to say something will be done and 4 months later it's still going, It hurts more when its not in your budget and you pay the wages from your own pocket. Give these guys a break and be patient. Good things come to those who wait.